Senior Manager of Program Management

Employment Type: Full-Time
Location: Smyrna, GA - Hybrid

About the Role

We are seeking an experienced Senior Manager, Program Management to lead complex product development initiatives and drive successful execution across cross-functional teams. This role is responsible for transforming strategic objectives into structured, measurable programs while ensuring alignment between engineering, product, operations, and business stakeholders.

The ideal candidate is a strong program leader with experience managing large-scale product initiatives involving hardware, software, and service-based solutions. You will play a key role in establishing processes, driving accountability, mitigating risks, and ensuring successful delivery from concept through launch and beyond.

What You'll Do

Program Leadership

• Lead complex product and business initiatives from planning through execution and launch.
• Create program structures, timelines, milestones, and governance models that support successful delivery.
• Manage multiple concurrent programs while balancing competing priorities and business needs.
• Drive accountability and execution across cross-functional teams.

New Product Introduction (NPI)

• Oversee the end-to-end product introduction lifecycle, from concept and planning through market launch and post-launch support.
• Coordinate activities across engineering, product, operations, supply chain, and business teams.
• Ensure product readiness, alignment, and successful deployment.

Stakeholder Management

• Build strong relationships with technical leaders, business stakeholders, and executive leadership.
• Facilitate collaboration across organizations with diverse priorities and objectives.
• Identify and resolve conflicts while maintaining focus on program goals.
• Communicate status, risks, decisions, and outcomes clearly to stakeholders at all levels.

Process Improvement & Operational Excellence

• Develop and refine program management processes and best practices.
• Champion continuous improvement initiatives that enhance efficiency, visibility, and execution quality.
• Establish measurable objectives and key results (OKRs) and track progress through dashboards and reporting.
• Drive data-informed decision-making across programs.

Risk & Resource Management

• Identify program risks, dependencies, and potential roadblocks early.
• Develop mitigation strategies and contingency plans.
• Support resource planning and prioritization efforts.
• Ensure projects remain aligned with business objectives, budgets, and delivery commitments.

Required Qualifications

• 10+ years of program management experience within engineering, product development, or technical organizations.
• Proven track record leading large-scale, cross-functional programs from concept through delivery.
• Experience managing products that combine hardware, software, and service components.
• Strong knowledge of program management methodologies and organizational change practices.
• Experience with Jira, Confluence, and Microsoft Office tools.
• Bachelor's degree in Engineering, Computer Science, or another technical discipline.
• Outstanding communication, presentation, and stakeholder management skills.
• Strong technical aptitude and ability to understand complex engineering challenges.

Preferred Qualifications

• Master's degree in Engineering, Computer Science, Business, or a related field.
• Experience working within B2B product organizations.
• Familiarity with Agile, Scrum, or SAFe methodologies.
• Experience establishing and managing OKR frameworks.
• Bilingual English/Spanish communication skills.
• Experience leading globally distributed teams and external partners.