Job Description

Job Title: Network Manager 

Overview:
We are seeking a highly skilled and motivated Network Manager to oversee our client transport network and corporate office LAN. In this role, you will lead a team of network engineers responsible for supporting and maintaining client-facing transport and corporate network infrastructure.

The ideal candidate will have a strong technical background in network technologies, proven leadership skills, and a track record of delivering high-availability network services at scale. You will be responsible for planning, deploying, monitoring, and optimizing client transport services and corporate LAN operations—ensuring reliability, scalability, and top-tier performance. You’ll also work cross-functionally with architecture, operations, and client success teams to ensure the network consistently exceeds customer expectations.

Key Responsibilities:

Team Leadership & Management

• Lead, mentor, and manage a team of network engineers specializing in client transport and LAN systems.

• Drive performance management, technical development, and career growth.

• Foster a culture of accountability, innovation, and continuous improvement.

Client Transport & Corporate LAN Oversight

• Oversee the delivery and ongoing support of client transport services and corporate office LANs.

• Ensure high availability, performance, and fault tolerance of all network systems.

• Manage the implementation of new client circuits, upgrades, and migration projects.

Network Design & Planning

• Collaborate with network architects to evaluate and implement design requirements.

• Translate business and client needs into scalable transport and LAN solutions.

• Participate in capacity planning, routing policy decisions, and traffic engineering.

Operations & Incident Management

• Coordinate incident response, root cause analysis, and remediation for network-related issues.

• Develop and enforce operational best practices and SLAs for network services.

• Ensure 24/7 operational readiness with clear on-call procedures and escalation paths.

Cross-Functional Collaboration

• Partner with sales, product, and customer support teams to align technical solutions with client needs.

• Serve as a technical liaison for escalated customer transport and LAN issues.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).

• 7+ years of experience in network engineering, with at least 3 years in a leadership or management role.

• Strong expertise in transport technologies such as MPLS, Carrier Ethernet, and optical networking.

• Hands-on experience with equipment and platforms from major vendors (e.g., Palo Alto, Fortinet FortiManager, Meraki LAN/WiFi).

• Proven ability to manage high-performing technical teams and drive operational excellence.

• Excellent communication, project management, and cross-team collaboration skills.