Job Description

Field IT Engineer

Location: Onsite | Atlanta, GA
Type: Contract

Join a high-impact team supporting a global digital banking organization.
Our client is seeking a Field IT Engineer to play a key role in supporting day-to-day IT operations across local, regional, and global teams. This is an exciting opportunity for a hands-on, service-oriented IT professional who thrives in a fast-paced environment and is confident supporting senior leadership and executive teams.

What You’ll Do

• Provide onsite IT support for networks (LAN/WAN), telephony, printers, and user devices.

• Set up and maintain PCs, laptops, desktops, and high-end engineering workstations.

• Manage security protocols such as backups, recovery, audits, and virus protection.

• Troubleshoot and resolve IT issues in line with global service level agreements.

• Deliver white-glove executive support, both in-office and remote.

• Lead IT initiatives involving network installs, AV equipment, and corporate real estate projects.

• Maintain IT asset inventories and manage vendor coordination and procurement.

• Support IT planning, program execution, and business continuity efforts.

• Oversee computer room operations and disaster recovery planning.

• Execute IT refreshes, system upgrades, and implementation projects.

• Collaborate closely with global and local IT teams, leadership, and vendors.

• Troubleshoot hardware issues and manage component repairs or replacements.

What You Bring

• Bachelor’s degree or certification in IT, Computer Engineering, or related field.

• 3–5+ years of technical support experience, with LAN/WAN troubleshooting.

• Extensive experience supporting executive leadership in high-stakes environments.

• Expertise in Microsoft Windows 11, Dell PC/server systems, and remote tools.

• Proficiency with CISCO routers, switches, telephony systems, and network layouts.

• Strong knowledge of TCP/IP, DNS, DHCP, WAN, and LAN technologies.

• Skilled in structured cabling and managing complex enterprise infrastructure.

• Experience working in global organizations and managing external vendors.

• Proven ability to support companies of similar scale to our client.

Why Apply?

• High visibility and impact working with executive leadership.

• Exciting opportunity with a growing digital banking organization.

• Collaborative, fast-paced, and innovative IT culture.