About the Role

We are looking for an energetic, motivated, and detail-oriented professional with 1-2 years of experience to join our growing team. This role is ideal for someone who enjoys wearing multiple hats and wants exposure to both marketing and customer-facing operations.

The position will be split between helping build and strengthen our brand through marketing initiatives and supporting our customer base by maintaining relationships with existing clients. This person will work closely with company leadership and play a key role in driving customer engagement, brand awareness, and day-to-day operational success.

Responsibilities

Marketing & Brand Development (Approximately 50%)

• Assist in developing and executing marketing campaigns across social media, email, and digital channels.
• Create and coordinate content that strengthens our brand and market presence.
• Support website updates, marketing materials, newsletters, and client communications.
• Help manage company social media accounts and engage with followers.
• Research industry trends, competitors, and potential marketing opportunities.
• Track and report on marketing performance metrics and campaign effectiveness.
• Assist with event planning, trade shows, networking opportunities, and client outreach initiatives.

Client Support & Operations (Approximately 50%)

• Serve as a point of contact for existing customers, ensuring an excellent client experience.
• Conduct regular outreach to current clients to maintain relationships and identify opportunities for additional support.
• Assist company leadership with customer communications, follow-ups, and account management activities.
• Coordinate customer requests and ensure timely resolution of issues.
• Maintain accurate customer records and activity tracking.
• Support operational projects and administrative tasks as needed.

Qualifications

• Bachelor's degree preferred but not required.
• 1-2 years of professional experience in marketing, communications, customer service, account management, operations, or a related field.
• Experience creating marketing content or managing social media is a strong plus.
• Excellent communication and interpersonal skills.
• Comfortable speaking with customers via phone, email, and video meetings.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office, LinkedIn, Canva, HubSpot, or similar marketing and CRM tools is a plus.

What We're Looking For

• High-energy personality with a positive attitude.
• Self-starter who is eager to learn and grow.
• Strong work ethic and willingness to help wherever needed.
• Comfortable working directly with company leadership.
• Someone who takes initiative and enjoys building relationships.
• Team-first mentality with a "roll up your sleeves" approach.

Why Join Us?

• Direct exposure to company leadership and decision-making.
• Opportunity to make a meaningful impact on a growing business.
• Diverse responsibilities with room for professional growth.
• Collaborative and entrepreneurial work environment.
• Ability to develop skills across marketing, operations, and client management.

Ideal Candidate: A recent graduate or early-career professional who enjoys building relationships, creating content, talking with customers, and contributing to a growing company's success. This is a great opportunity for someone looking to accelerate their career and gain hands-on experience across multiple areas of the business.