Title:

Instructional Designer II

Supervisor:

Learning & Development Manager

Supervisory Responsibilities:

Not applicable; individual contributor

Summary of Position:

The Instructional Design Team, spanning from L1 to L4, is integral to the Learning and Development (L&D) department's success. As designers progress through the levels, they contribute significantly to the enhancement of our training materials, ensuring their clarity, effectiveness, and alignment with organizational objectives. From foundational tasks like designing and updating content at L1 to steering the entire instructional design team at L4, these professionals play a crucial role in cultivating a culture of ongoing improvement and effective learning experiences.

Position Objective:

The Instructional Designer at Level 2 advances beyond foundational tasks, taking on more advanced responsibilities. L2 instructional designers build upon the skills acquired at L1, contributing to the strategic planning and execution of instructional design initiatives. This level involves orchestrating comprehensive projects, gaining experience in managing aspects of the training materials, and playing a crucial role in the team's growth.

Responsibilities:

• Design and Develop Instructional Materials:
• • Develop and update of training materials for new hires, existing team members, and customers.
  • Drive the transformation of complex concepts into clear, concise, user-friendly training content.
• Collaborate with Internal Stakeholders:
• • Establish and foster collaborative relationships with internal partners.
  • Define training content requirements with stakeholders.
  • Design instructional interventions based on business documentation.
• Assist in Building the Learning Management System (LMS):
• • Lead collaboration with the team in the development and enhancement of the Learning Management System.
• Design Instructional Interventions:
• • Design of instructional interventions, collaborating with team members.
  • Independently translate business documentation into effective and engaging learning experiences.
  • Play a leading role in the modification of design processes based on project needs.
• Development and Maintenance of Instructional Materials:
• • Maintain instructional materials for various learning programs aligned with development and product updates.
  • Ensure accuracy, accessibility, and relevance of instructional materials.
  • Drive regular updates to materials, reflecting changes per industry best practices.
• Modify Design Processes:
• • Modify instructional design processes, collaborating with the team.
  • Independently adapt design processes based on project requirements and feedback.
• Formative and Summative Measurement Strategies:
• • Drive improvements in training measurement strategies for ongoing evaluation.
  • Independently analyze measurement data to inform continuous improvement in instructional design.

• Other:
• • May be required to contribute to special projects/requests and assist the team with other tasks within L&D necessary to support the overall objectives of the organization.
  • Moving forward, performance metrics, encompassing surveys and post-training skill review assessments, will be incorporated to evaluate success and pinpoint areas of improvement within the role
  • During the initial six months in this position, it is anticipated that team members will proficiently onboard essential platforms, acquire requisite skills, and complete relevant courses to effectively fulfill their job responsibilities.

Education, Experience and Skills Required:

External Hire Requirement: BA/BS degree or equivalent and/or a minimum of 3 years’ experience.

• Soft Skills:
• • Observes all company, department, and team policies and procedures.
  • Must be able to follow specific directions with attention to detail; must be conscientious.
  • Strong interpersonal skills.
  • Phenomenal communication.
  • Solves moderately complex/ambiguous problems without help.
  • Drives issues to resolution with appropriate internal follow-up.
  • Effective judgment and decision-making.
  • Works on tasks and projects autonomously that are scoped to the project/team.
  • Impactfully contributes to the team and projects.
  • Excellent time management and organization skills.
  • Uses feedback to grow and develop in the current role.
• Technical Skills:
• • Proficiency in instructional design tools and platforms (Articulate and Camtasia specifically).
  • Advanced knowledge of Powerpoint.

Requirements to advance to Instructional Designer III:

In order to advance from Instructional Designer II to Instructional Designer III, the following requirements must be met and maintained:

·        Every requirement from previous level remains a requirement for higher levels unless explicitly indicated to the contrary 

·        In order to be considered for a promotion, the employee must consistently show all skills and complete all duties within their current level. They must be showing work toward 3-4 items on the next level. 

·        Employee must remain in their current position for a minimum of 12 months (1 year) before being considered for promotion to the next tier.

·        Must be exceeding expectations with required performance metrics, surveys, and established post-training skill review assessments.

Working conditions:

Main office

No Travel

This position works regular office hours