Salesforce Marketing/Service Cloud - Product Owner

Posted on 02 May 22 by Brad Anderson

  • Remote
  • -

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Job Description

The client is looking for a Salesforce product owner for a 6-12 month contract with the possibility to extend long term. Can be fully remote but work EST. Must live in the United States, and not require sponsorship.

What You'll Do:

SFServiceCloud expert business user, facilitate stakeholder meetings, elicit and document requirements, create Epics & User Stories, familiarity with architecture, configuration & administration/use of SFServiceCloud, strategic roadmapping, advise on implementation team composition, provide direction and thought leadership to implementation team, SCRUM Master/task assignments for implementation team, manage Jira.

Must Haves:
  • 5 years customer service support delivery or related,
  • 3 years SFServiceCloud
  • 3 SCRUM

Nice To Haves:
  • Experience with other Salesforce Clouds and/or other customer service support technologies

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