Job Description
Dispatcher/Service Coordinator – TalentZok
OVERVIEW
Are you looking for a new career opportunity with an exciting company?! Then we've got the right team for you! In this role, you're responsible for the duties listed below.
Immediate opening for a Dispatcher/Service Coordinator in Clackamas, OR who possesses:
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High school diploma or equivalent
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Previous experience in dispatching, service coordination, scheduling, customer service, or office administration
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Strong organizational skills and the ability to manage multiple priorities
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Clear and professional written and verbal communication
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Strong attention to detail and accurate data-entry skills
Email resumes to smartin@talentzok.com or call 858.227.4596.
FULL DESCRIPTION:
The selected candidate will be responsible for:
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Receiving customer service requests and collecting information to create accurate jobs in ServiceTitan
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Scheduling and dispatching field technicians based on availability, location, required skills, job priority, and customer expectations
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Maintaining the daily dispatch board and adjusting schedules when emergencies, delays, cancellations, or additional work arise
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Reviewing completed jobs for required documentation, notes, forms, photos, materials, and labor entries, and processing customer invoices promptly
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Coordinating shop and equipment arrivals, parts coordination, preventative maintenance schedules, and third-party portal invoice submissions
The selected candidate will also possess:
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Ability to remain calm and professional when schedules or priorities change
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Ability to collect complete information and communicate it clearly to technicians and other employees
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Experience using Microsoft Outlook, Word, and Excel
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Ability to learn customer portals and company software
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Reliable attendance and consistent follow-through
Salary Range: $20.00 /hour
For immediate and confidential consideration, please email your resume to smartin@talentzok.com or call 858.227.4596.
More information can be found at www.talentzok.com.