Job Description

We are looking for a skilled and detail-oriented Control Room Operator to join our team. In this position, you will serve as the eyes and hands of our global renewable energy portfolio — overseeing the live performance of solar generation and battery storage assets spread across multiple countries and grid jurisdictions.

You will work within a structured, compliance-driven environment where precision, calm under pressure, and cross-functional communication are essential. This is a hands-on technical role with real impact on grid reliability and clean energy delivery.

Key Responsibilities

Real-Time Operations

• Use SCADA and energy management systems to track and control solar PV and BESS assets in real time across global sites.
• Monitor field instruments — including breakers, inverters, trackers, and meters — to verify that output and system health are within defined parameters.
• Issue and receive switching orders and dispatch commands in alignment with grid operator requirements.
• Apply working knowledge of regional market rules when operating in jurisdictions such as CAISO, ERCOT, MISO, and various European transmission systems.

Incident & Event Handling

• Detect and respond to curtailments, equipment derates, and unplanned outages with urgency and sound judgment.
• Serve as a coordination hub between field crews, site managers, and grid operators during abnormal conditions.
• Contribute to post-event investigations by documenting observations and supporting root cause findings.

Compliance & Security

• Operate in accordance with applicable NERC Reliability Standards for North American assets, including CIP, COM, TOP, PER, and PRC requirements.
• Apply equivalent international standards for assets outside North America, in line with local market operator expectations.
• Handle Critical Cyber Assets with care and observe all physical and digital security protocols.
• Participate in scheduled compliance training, operational drills, and evidence preparation for regulatory audits.

Records, Reporting & Process Improvement

• Log events, operational data, and system anomalies accurately within the CMMS and other tracking systems.
• Prepare and deliver required reports to market operators, scheduling coordinators, and internal stakeholders on schedule.
• Flag process gaps and quality deviations, and help develop practical corrective actions in line with ISO 9001 principles.
• Support the development of standardized procedures that work across regions while honoring local compliance requirements

Must-Haves

• Diploma or degree in Electrical Engineering or a closely related technical discipline.
• Prior experience in an operational, technical service, or control environment.
• Ability to process multiple data streams simultaneously and make sound decisions when conditions change quickly.
• Clear, professional communication skills — both written and verbal — with comfort working across cultures and time zones.
• Willingness to work rotating shifts, including nights, weekends, and holidays.

Nice to Have

• Hands-on experience with PV generation or battery energy storage systems.
• Familiarity with NERC standards, CIP compliance, or ISO 9001 quality frameworks.
• Previous use of SCADA, EMS, or computerized maintenance management platforms.