Company

Our Client is a dynamic retail environment where operational excellence and tenant satisfaction are key priorities. The team focuses on maintaining high standards across property management, ensuring a seamless experience for tenants, clients, and visitors.

Position Overview

The Operations Coordinator works closely with the property management team, providing essential day-to-day operational, administrative, and tenant support.

This role contributes directly to the smooth and efficient functioning of supporting operations, financial tracking, and tenant coordination in a fast-paced retail environment.

Key Responsibilities

• Maintain accuracy of administrative, lease, and accounting documents (billing, reimbursements, etc.)
• Support accounts receivable processes, including deposits and invoice tracking
• Coordinate tenant requests (repairs, access, keys, storage, etc.)
• Track sales, traffic data, and contribute to monthly reporting
• Process invoices in Concur and ensure proper approvals and follow-ups
• Coordinate tenant move-ins and move-outs and ensure procedural compliance
• Monitor lease obligations, insurance certificates, and key deadlines
• Support budgeting processes (OPEX and revenues)
• Prepare work orders and ensure proper follow-up
• Draft and coordinate tenant communications (French & English)

Additional Responsibilities

• Support CMMS data entry related to equipment repairs
• Monitor electricity meter readings for tenant rebilling
• Assist with front desk reception when required
• Collaborate with internal teams to ensure operational efficiency

Desired Candidate Profile

• College diploma in administration, real estate, or related field
• 2–3 years of experience in a similar operations or property management role
• Bilingual (French & English) – spoken and written
• Strong proficiency in MS Office (Excel, PowerPoint)
• Excellent communication and interpersonal skills
• Strong organizational, analytical, and problem-solving abilities
• Detail-oriented with the ability to manage multiple priorities
• Comfortable working with financial data and accounting processes
• Experience interpreting commercial leases (asset)
• Knowledge of Yardi (asset)

Compensation & Benefits

• Salary up to $70,000
• Group insurance plan
• 3 weeks of vacation
• Group RRSP
• On-site parking

Work Arrangement

• Full-time, on-site role
• Based in Montreal (Ville Saint-Laurent)