Job Description

Jr Network Engineer 

We are seeking a highly skilled and disciplined Network Engineer to join our team, managing and maintaining a converged Gigabit Ethernet network infrastructure in support of 66 ABG/SC and their customers under Core Services. The ideal candidate will be a self-starter with expertise in network configuration, troubleshooting, and DoD security compliance.

Key Responsibilities

• Network Operations & Management:

  • Manage and maintain the complex, converged network infrastructure, including Cisco/Juniper routers and switches.

  • Perform installation, configuration, and advanced troubleshooting of network hardware, including TACLANEs and UPS systems, with minimal supervision.

  • Provide operational support and execute daily tasks for key network components such as routers, switches, IP address management (IPAM), and network management tools (e.g., Orion NPM/NCM, Cisco ISE).

• Projects & Upgrades:

  • Work on ongoing network upgrade projects, including the design and integration of new networks into the existing architecture using the latest networking technologies.

  • Interface with third-party vendors for warranty claims, hardware/software upgrades, and technology updates.

• Security & Compliance:

  • Assist in securing network systems to meet all applicable DoD, AF, and DISA compliance requirements.

  • Participate in system maintenance, optimization, and performance activities for classified, unclassified, and other enterprise networks.

  • Maintain detailed record keeping and ensure all networks comply with locally established military processes and external DoD directives.

• Troubleshooting & Support:

  • Diagnose and resolve complex data troubles and handle customer support cases through Tier 3 contracted support, ensuring proper and timely resolutions.

  • Open and route trouble tickets, interfacing with subject matter experts as needed.

  • Provide 24/7 emergency operational support on an as-needed basis, responding to all operational needs according to contract parameters.

• Documentation:

  • Update and maintain network topology maps (classified and unclassified) and operational procedures using Visio.

Required Qualifications

Technical Expertise

• Network Hardware: Extensive hands-on experience in the configuration and installation of the Cisco/Juniper product line of routers and switches.

• Network Protocols: Strong working knowledge and excellent troubleshooting skills for Layer 2 and Layer 3 protocols in a VoIP environment.

• Network Services: Strong working knowledge of IP Address Management/DHCP/DNS/Radius/Syslog.

• Security & Monitoring: Experience with TACLANEs (completion of TACLANE training class is required), Firewalls/Proxies, and network monitoring tools like Orion NPM/NCM, Cisco ISE, and Wireshark.

• Physical Infrastructure: Knowledge of cabling standards (Fiber/CAT5E) and uninterruptible power supplies (UPS).

Experience & Certifications

• Education: Associate degree in IT, Mathematics, or Computer Science and 3+ years of experience in a Network role. An additional two years of relevant experience may substitute for the degree.

• Clearance: Must possess an active Secret Level DoD Security Clearance.

• Certification: Current DoD 8570 Certification, specifically CompTIA Security +.

Essential Skills

• Troubleshooting: Expert-level network debugging and troubleshooting skills.

• Communication: Strong written, organizational, and verbal communication skills.

• Problem-Solving: Critical thinking skills for problem identification and resolution; ability to research technical issues and develop solutions with strong attention to detail.

• Customer Service: Strong customer service skills and the ability to work effectively in a team environment while being self-motivated.

• Availability & Physical: Flexibility with hours, including potential evening/weekend work, and the ability to lift 50+ lbs.

Desired Qualifications (Pluses)

• Working knowledge of Windows Server 2016/2019.