Job Description

IT Asset Administrator | 21756
Charlotte, NC 
On-Site
Contract
No C2C Candidates

SUMMARY
The Technology Asset Administrator will effectively manage all Technology assets throughout each phase of their lifecycle - acquisition through retirement. In addition, they will help to reduce the total cost of ownership and increase the return on investment for Technology assets. They will be responsible for maintaining an IT Asset Management (ITAM) software tool, running reports using a variety of discovery tools and comparing the data to effective licensing position documents to ensure compliance with all contractual agreements.

MAJOR DUTIES AND RESPONSIBILITIES

• Maintain an IT Asset Management software tool to track all Technology assets.

• Create and maintain inventory management to maintain the quantity, location, and use of all technology assets.

• Purchase, track, and maintain all software and hardware licenses for the Technology division.

• jmkjjManage all technology assets from acquisition to disposal. This includes managing software/firmware version, licensing, support and maintenance, and lifecycle. Enforces policies of asset retirement, and replacement before end-of-life.

• Track, and maintain all software and hardware licenses & certificates for the Technology division. This includes monitoring license utilization, optimizing licensing agreements & strategy, processing renewals, and ensuring that no lapses.

• Manage software and firmware versions on all assets to ensure that support, compliance, and security requirements are met.

• Coordinate with division managers and Enterprise I&T on hardware and software standards.

• Tracking and escalating orders with vendors.

• Coordinating hardware returns/warranty repairs with vendors.

• Developing and reporting on refresh cycles for all hardware types.

• Responsible for creating asset reports.

• Coordinate with the onsite Tech Help technicians to ensure asset records are properly updated when they are received, inventoried, deployed, loaned, and retired.

• Manage the technology surplus program to ensure that hardware is properly recycled.

KNOWLEDGE, SKILLS & ABILITIES

• Able to conduct and interpret quantitative or qualitative analysis of large data sets related to technology assets.

• Must exhibit superior customer service and a commitment to teamwork.

• Must have excellent written and strong verbal/interpersonal communication skills.

• Independent in work ethic and thought process, seeking supervision or direction as needed.

• Positive attitude and strong team player with an ability to partner with others.

• Advanced knowledge of Microsoft Excel to track costs and expenses using equations and computation features as well as the ability to create formulas and produce reports using large data sets.

• Familiarity with a fast-paced Information Technology and/or Retail environment.

• Strong technical and analytical skills and can interpret vendor licensing terms and conditions.

• Strong understanding of IT asset management principles and best practices.

• Continuous improvement attitude - able to seek out and implement leading ITAM practices.

• 2 or more years of IT licensing audit and/or contract renewals experience.

• 2 or more years working in ITAM and/or financial experience in a large organization.

• 2 or more years working in a fast-paced Information Technology environment.

• 2 or more years of managing large-scale technology deployments.

• 2 or more years managing technology asset records and CMDB data or other large data sets.

PREFERRED QUALIFICATION

• 4 or more years of IT licensing audit and/or contract renewals experience.

• 4 or more years working in ITAM and/or financial experience in a large organization.

• 4 or more years working in a fast-paced Information Technology environment.

• 4 or more years of managing large-scale technology deployments.

• 4 or more years managing technology asset records and CMDB data or other large data sets.

• IAITAM certifications including CSAM, CHAMP and CITAD.

MINIMUM QUALIFICATIONS

Bachelor’s degree in Management Information Systems and/or Computer Science or relevant work experience.