Job Description

Help Desk
Contract to Hire
Location: Raleigh, NC (100% onsite)
$25/hr

US Citizen or Green Card will only be considered

Are you the go-to person when friends or coworkers need tech help — and you actually enjoy it? We’re looking for a Technical Support Representative who brings not just skill, but also personality, patience, and positivity to our growing IT team.

What You’ll Do

• Be the friendly first point of contact for IT support across our hotels and corporate office

• Troubleshoot network, application, and high-speed internet issues with professionalism and care

• Help onboard and train team members on basic tech tools and systems

• Support our network security, backup systems, and hardware maintenance tasks

What Makes You a Great Fit

• You’re curious, approachable, and love solving problems for people

• You communicate clearly and keep calm under pressure

• You’re a team player who enjoys building relationships across departments

• You take pride in making technology work seamlessly behind the scenes

Why You’ll Love It Here

You’ll join a tight-knit, upbeat IT team that values collaboration, trust, and growth. Every day, you’ll help our hotels and staff shine by keeping their technology running flawlessly.

Join a company that celebrates people as much as performance — and where your technical skills and upbeat attitude truly make an impact.