ERP PROJECT MANAGER

Division: Support | Department: IT | Reports to: Steering Committee Chair | FLSA Status: Exempt

We are a family-owned, excellence-driven organization committed to being the brand of choice in the marketplace and the employer of choice in the community. We believe in servant leadership, investing in our team members’ personal and professional growth, and rewarding performance. We live by the core values of our Diamond Philosophy: Teamwork, Productivity, Quality, and Excellence—which means consistently doing your best and always striving to do better.

The ERP Project Manager is a critical role responsible for coordinating multiple team members across the company’s three divisions (Processing, Aquaculture, and Distribution), IT, and Central Finance/Accounting, to develop, test, train, and implement our new ERP system on time and on budget, while meeting each phase’s specific goals. The ERP Project Manager’s main emphasis is on coordinating the numerous team members’ efforts, on helping them to have what they need when they need it and to track and enable their utilization. This position involves project planning, scheduling and facilitating meetings, managing activities and resource utilization, organizing project documentation, coordinating and tracking training, problem solving, reporting project status, managing budget, coordinating activities with any outside/contracted project manager(s) or team(s). Throughout these responsibilities, the Project Manager must continue to support and enforce regulatory, safety policies and operating needs.  The Project Manager will report progress, timeline, and budget regularly to the ERP Steering Committee.

Key Roles and Responsibilities

1.        Project Planning and Management:

·        Planning each aspect of the ERP Project at a level of detail appropriate to type of work, number of resources, project complexity and risk and timeline.

·        Utilizing modern project management tools such as Smartsheet and Microsoft Teams and maintaining an overall WBS/Gantt for the project. Monitor the usage of such tools and work with IT support to ensure tool readiness.

·        Defining and understanding project roles and ensuring team members are operating within their roles.

·        Managing workstreams and activities.

·        Planning and directing resource allocations.

·        Managing project budgets.

·        Maintaining a project methodology and ensuring it is followed.

·        Overseeing testing, operations readiness, training, go live planning and optimization.

·        Ensuring the orderly transition of support to the appropriate department and function.

2.        Communication and Collaboration:

·        Working with the ERP Steering Committee and leadership to understand and prioritize project goals.

·        Maintaining a project guidelines document defining expected practices for those participating in the project, including communications and decision making.

·        Identifying needed project resources and working with leadership to source them.

·        Assigning work, ensuring it is understood, monitoring work status and utilization of key resources.

·        Identifying the need for, scheduling and facilitating the necessary meetings and work sessions.

·        Determining the meetings needed, facilitating those involving project-centric subjects and documenting meeting discussions, decisions, and actions.

3.        Team Support and Issue Resolution:

·        Counseling team members with their resource load.

·        Identify and address resource gaps.

·        Detecting and resolving team issues. Reporting issues to team members’ supervisors and working with other team members to resolve them.

·        Creatively developing solutions to problems.

4.        Reporting and Governance:

·        Reporting project status to the team and summarizing project status to management.

·        Participating in project governance sessions.

·        Managing and reporting on budget and timeline, including identifying for the Steering Committee items that will have a material impact on budget/timeline so there is transparency and accountability, and decisions are made with full view of impact on the project.

Additional responsibilities may be assigned as deemed necessary to support the overall goals and objectives of the position.

Core Competencies and Skills

Education and Experience

Required

·        Proven track record of managing large ERP projects

·        Experience with production and warehouse operations

·        Ability to demonstrate use of modern project management tools such as Smartsheet, Microsoft Project, Collaborative environments such as MS Teams, etc.

·        Proficient with the Microsoft office environment

·        Self-directed

·        Ability to manage multiple workstreams at once

·        Strong follow-through skills

·        Good written and spoken English language

·        Exceptional organizational and administrative skills

·        Must have the ability to apply common sense understanding to carry out instructions given in written, oral, or diagram form.

·        Must have the ability to discern when issues may require input from levels of authority within the corporation.

·        Must have a valid driver’s license and be available to drive to off-campus facilities on occasion.

Also Required

·        Experience with food processing and distribution.

Physical Requirements

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member:

·        Must be available to work Monday–Friday during regular working hours, with occasional weekend duties.

·        Ability to maintain a stationary position 80% of the time, with intermittent walking, standing, bending, reaching, and/or crawling.

·        Ability to move and transport documents, equipment, or other items weighing up to 50 pounds across various locations for different team members, departments, and events.

·        Capable of occasional travel as required by duties, demonstrating efficiency and effectiveness in diverse locations.

·        Capable of operating a computer and other office productivity machinery, including a calculator, copy machine, and printer.

·        Capable of frequently communicating with team members and stakeholders, accurately conveying detailed or important spoken instructions.

·        Capable of perceiving visuals for activities such as preparing and analyzing data and figures, transcribing, viewing a computer screen, and engaging in extensive reading.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working Conditions

The working environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. While performing the duties of this job, the team member is exposed to:

·        Traditional office environment

·        Standard office equipment (computers, printers, phones, etc.)

·        Well-illuminated environment

·        Quiet to moderate noise level

·        Occasional travel via car or plane to regional facilities, events, etc.

·        Occasional subtle and mild scents related to the production facility

·        Occasional access to warehouse facility