Job Description

Senior Performance Test Engineer
Dallas, TX / Hybrid
6 months contract to hire

Position Summary:
A Senior Performance Testing Engineer ensures system performance, scalability, and reliability by designing and executing performance tests, analyzing results, identifying bottlenecks, and collaborating with cross-functional teams to optimize application and infrastructure performance.
In addition to performance expertise, this role involves hands-on test automation development, including scripting and framework enhancements. The ideal candidate will demonstrate leadership qualities by mentoring junior team members and driving continuous improvement in automation and performance engineering practices.

Essential Duties and Responsibilities:
• Design and execute performance, load, stress, spike, and endurance tests across applications, APIs, and databases.
• Develop and maintain performance test scripts and automation frameworks using industry-standard tools.
• Build and maintain automated test scripts for UI, API, and performance testing.
• Analyze test results to identify bottlenecks and collaborate with development and infrastructure teams for resolution.
• Integrate performance and functional tests into CI/CD pipelines to support continuous testing.
• Establish and monitor SLAs, KPIs, and performance benchmarks across the lifecycle.
• Leverage APM tools (e.g., Dynatrace, AppDynamics) for diagnostics and real-time performance monitoring.
• Implement and support monitoring systems to proactively identify and resolve issues; conduct root cause analysis and apply fixes.
• Maintain technical documentation for system configurations, performance scenarios, and test procedures.
• Collaborate across teams to support technology initiatives, workflows, and solution delivery.
• Track and report key performance metrics and identify areas of improvement to optimize product quality and efficiency.
• Work closely with product and process engineering teams to align testing efforts with business goals.
• Mentor junior engineers and promote best practices in performance and automation testing.

Qualifications and Competencies Required
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
· Initiate direct communication with others to address issues and concerns.
· Supports and defends their point of view even when it’s unpopular or inconvenient to do so (e.g., have the courage of your convictions).
· Proactively shares information and insights with others in the group including clearly articulating abstract ideas.
· Uses different styles with different audiences to effectively communicate ideas and opinions.
· Seeks to understand customer needs and how to satisfy them by listening carefully and respectfully.
· Follows established procedures in addressing customer concerns and problems.
· Listens carefully and respectfully to all customer concerns and problems.
· Proactively keeps stakeholders informed of the status of commitments including changes in priorities or timelines.
· Exercises good judgment when handling confidential or sensitive information.
· Takes Initiative and accepts accountability for the results of their area; avoids making excuses for poor performance.
· Actively learns and supports the organization’s business principles and core values.
· Willingly accepts coaching from others on the intent of company policies.
· Stays current in their field and transfers new principles and knowledge to task at hand.
· Shows creativity and resourcefulness in overcoming or solving problems, including leveraging other people’s ideas.
· Consistently delivers quality work in a timely manner without close supervision.
· Accepts accountability for results delivered without offering excuses for poor performance.
· Meets the agreed quality and quantity standards for their work.
· Proactively accepts responsibility for own career and professional development.
· Finds ways to work smarter, not just harder
· Willingly offers support to others when they encounter unforeseen circumstances.
· Works with other team members and stakeholders to diagnose the root cause(s) of problems and find lasting solutions.
· Makes sound and informed decisions to achieve the intended results.
· Demonstrates an understanding of SFS’s business model, marketplace business drivers, and knowledge of key activities taking place across the company that contribute to company success.
· Adapts, improvises, and overcomes obstacles to achieving objectives and delivering results.
· Introduces new technologies or techniques and standards in their area of expertise and educates colleagues in their use.
· Independently seeks opportunities to enhance effectiveness and take appropriate action.
· Plans work and follow through to ensure action items are not forgotten.
· Anticipates problems or changes and develops appropriate contingency plans.
· Communicates changes in priorities and timeframes to those affected by their work.
· Ensures efficient use of company resources including financial, time allocation, and other resources.
· Has the confidence to independently solve problems and make choices.
· Anticipates and addresses situations before they have an adverse impact on the business.
· Involves colleagues and receives and considers all viewpoints in decision making.
· Fosters an environment of trust and respect with team members.

Required Experience:
· 5+ years of experience in IT engineering, with a focus on designing, developing, and maintaining IT solutions.
· Prior Experience in Financial Services or Auto Lending a plus

Education:
· Bachelor’s degree in Computer Science, Information Technology, or a related field.
Master’s degree in STEM or Business preferred.

Skills Required:
• Design and architecture knowledge for scalable, efficient, and secure IT solutions
• Proficiency in scripting and automation tools and languages
• Ability to translate business requirements into technical solutions and high-level designs
• Experience designing and implementing frameworks and methodologies to standardize solutions
• Experience with performance testing tools such as JMeter and LoadRunner
• Strong knowledge of performance test scripting, parameterization, and correlation
• Hands-on experience with API performance testing (REST/SOAP)
• Experience with test automation using Selenium, Cypress, or Playwright
• Programming and scripting proficiency in Java, Python, or C#
• Experience with version control and collaboration tools such as Git and Subversion, and working in Agile environments
• Experience integrating performance and automation tests into CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps)
• Familiarity with Salesforce performance testing methodologies and Copado for Salesforce DevOps automation
• Ability to interpret and analyze system metrics (CPU, memory, network, database)
• Skilled in using APM tools such as Dynatrace and AppDynamics for diagnostics and insights
• Strong troubleshooting, documentation, and cross-functional collaboration skills
Overtime required – required on an as needed basis.
Travel 0-10% - as required on an as needed basis.
Must have reliable transportation and live within a commutable distance to one of the following cities: Atlanta, GA; Dallas, TX; Detroit, MI; Houston, TX; Phoenix, AZ.

Qualifications Preferred:
· Experience in Financial Services Industry
Certifications:
· ISTQB Certified Tester – Performance Testing (CT-PT)
Industry-standard certification focused on performance testing principles, planning, tool use, and result interpretation.
· Certified JMeter Tester -
Demonstrates proficiency in designing and executing performance tests using Apache JMeter.
· ISTQB Advanced Level – Test Automation Engineer (CTAL-TAE)
Focuses on automation strategy, framework architecture, and integration into the test lifecycle.
· Certified Jenkins Engineer (CJE)
Recognized DevOps certification for CI/CD pipeline configuration, test execution automation, and integration.


Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Work Schedule This position requires the ability to work various shifts to accommodate business needs.
Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed. Travel is required 10% of the time.


How to Apply:

Synergy Computer Solutions, Inc., (Synergycom) is a certified Minority Business Enterprise providing expertise in IT consulting, outsourced solutions, and strategic staffing. Since 1995, Synergycom has been providing quality professional services to address diverse business challenges facing organizations throughout the United States and across the globe.

JOIN OUR TEAM: http://synergycom.com/careers.html