Job Description

Field Service Technician I

Location: Dallas, TX (Preferred Home Base)
Job Type: Full-Time
Schedule: Flexible Schedule | Extensive Travel Required (Approximately 75–85%)
Compensation: $20.00–$24.00 per hour

Launch Your Career in Industrial Field Service

We are seeking a motivated Field Service Technician I to join our growing Field Service team. This entry-level opportunity is ideal for individuals with strong mechanical aptitude who are eager to build a career servicing industrial heat transfer equipment.

Working alongside experienced technicians, you'll receive hands-on training while performing equipment installations, preventive maintenance, inspections, and repairs at customer facilities throughout the United States.

This position is technically remote; however, candidates should be based in or near the Dallas, TX area to support current operations and future business growth.

Compensation & Benefits

• Pay: $20.00–$24.00 per hour
• Medical insurance (company pays approximately 80%)
• Dental & Vision insurance (company pays approximately 75–80%)
• Company-paid Life Insurance
• Short-Term & Long-Term Disability Coverage
• Tuition Assistance
• Pet Insurance
• Home & Auto Insurance Programs
• Supplemental Insurance Options
• Paid Bereavement Leave
• Company-provided tools and PPE
• Travel expenses paid or reimbursed, including:
  • Airfare
  • Hotel accommodations
  • Rental vehicles
  • Per diem (when applicable)

Schedule & Travel

• Full-time position with a flexible schedule based on customer project needs
• Extensive travel required (approximately 75–85%)
• Travel throughout the United States to customer facilities
• Dallas-area residency strongly preferred

What You'll Do

As a Field Service Technician I, you will:

• Assist with equipment installation, startup, and commissioning
• Perform preventive maintenance and equipment inspections
• Assist with repairs on Air Fin Coolers, including fan blades, bearings, belts, motors, and gearboxes
• Assist with repairs on Dry Coolers, including EC fans, motors, cooling coils, and hydronic components
• Assist with Plate Heat Exchanger service, including disassembly, cleaning, gasket replacement, inspection, leak identification, and reassembly
• Read blueprints, mechanical drawings, and work instructions
• Complete electronic service reports and photo documentation
• Communicate professionally with customers on job sites
• Maintain company tools, equipment, and service vehicles
• Travel extensively to customer locations throughout the United States
• Follow OSHA, Lockout/Tagout (LOTO), PPE, Job Hazard Analysis (JHA), and customer safety requirements

Equipment You'll Service

Air Fin Coolers

• Fan blades
• Bearings
• Belts
• Gearboxes
• Lubrication systems

Dry Coolers

• EC fans
• Motors
• Cooling coils
• Glycol systems
• Sensors

Plate Heat Exchangers

• Plate identification
• Gasket replacement
• Cleaning
• Frame inspection
• Leak identification

Required Qualifications

• Strong mechanical aptitude and willingness to learn
• Basic industrial mechanical and electrical knowledge
• Ability to safely use hand and power tools
• Ability to read blueprints and mechanical drawings
• Basic Microsoft Office and Outlook skills
• Strong communication and customer service skills
• Team-oriented with excellent problem-solving abilities
• Valid driver's license
• Willingness and ability to travel approximately 75–85%

Minimum Qualifications

• Associate degree, trade school, military technical training, or equivalent experience
• 0–2 years of industrial maintenance, HVAC, mechanical maintenance, or field service experience
• Valid driver's license

Preferred Qualifications

• OSHA 10 Certification
• Forklift Certification
• MEWP Certification
• First Aid / CPR Certification
• Military technical experience
• Industrial mechanical maintenance experience

Career Growth

This position offers a clear path to advancement into a Field Service Technician II role.

Successful technicians will develop expertise in:

• Safe work practices
• Preventive maintenance
• Mechanical troubleshooting
• Customer communication
• Equipment installation and commissioning
• Industrial field service operations

Work Environment

This position requires extensive travel to industrial customer sites and includes work in both indoor and outdoor environments.

Employees may regularly work around:

• Operating industrial machinery
• Mechanical and rotating equipment
• Elevated work areas
• Wet or humid conditions
• Outdoor weather
• Loud industrial environments
• Vibration
• Airborne particles
• Electrical hazards
• Industrial chemicals
• Extreme temperatures

All required tools and personal protective equipment (PPE) are provided.

Physical Requirements

The successful candidate must be able to:

• Stand, walk, climb, and balance for extended periods
• Reach, bend, kneel, crouch, and crawl as needed
• Lift and move up to 50 pounds
• Work safely around industrial equipment
• Perform detailed mechanical inspections and repairs

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Why Join Us?

• Competitive hourly pay
• Company-paid travel expenses
• Comprehensive benefits package
• Hands-on training from experienced technicians
• Opportunity to travel and work at industrial customer sites across the U.S.
• Clear career advancement opportunities
• Strong safety culture and team-oriented environment
• Long-term career growth in industrial field service