Job Description

Storm Search is seeking an experienced Inside Sales Representative for a direct-hire opportunity with a manufacturing organization in Hutchins, Texas. This position is ideal for an inside sales or account management professional who excels at building long-term customer relationships, managing strategic accounts, and coordinating across internal teams to ensure an exceptional customer experience.

Key Responsibilities

• Manage and develop strong, long-term relationships with assigned customer accounts
• Serve as a primary point of contact for customers, responding to needs, questions, and escalations
• Coordinate with engineering, production, quality, service, and other internal teams to meet customer expectations
• Support customer projects from initial requirements through successful delivery
• Develop an in-depth understanding of assigned customers, their businesses, market challenges, and growth opportunities
• Conduct regular customer business reviews and communicate progress on key initiatives
• Lead customer planning and forecasting activities
• Assist with pricing, negotiations, strategy, and other account development activities
• Proactively identify and resolve customer issues while taking ownership through resolution
• Maintain consistent communication and timely follow-up with customers
• Utilize CRM and ERP systems to maintain accurate customer and account information

Qualifications

• 3–5+ years of inside sales and/or strategic account management experience
• Demonstrated experience managing and developing existing B2B customer accounts
• Strong customer relationship management and problem-solving skills
• Ability to work independently and take ownership of customer needs
• Experience coordinating across multiple departments and stakeholders
• Strong written and verbal communication skills
• Associate degree or demonstrated education/training toward continued professional development preferred
• Comfortable learning and working within CRM, ERP, and other business systems

Preferred Experience

• Manufacturing, industrial, technical, or distribution industry experience
• Project coordination or project management experience
• Experience with Salesforce
• ERP experience; SAP experience is a plus
• Experience supporting large or strategic customer accounts
• Exposure to forecasting, quoting, order management, and customer business reviews