Job Description

Service Manager
Full-Time | Exempt

Pay: $80,000–$90,000/year
Bonus: Quarterly bonus opportunities
Schedule: Monday–Friday, 7:30 AM–5:30 PM (No weekends)
Travel: <5% (occasional training)

What’s In It for You?

• $80K–$90K base salary

• Quarterly bonus potential

• No weekends — consistent schedule

• Leadership role with career growth

• Ongoing training & certification support

• Stable, team-oriented environment

Responsibilities

• Oversee daily service department operations

• Lead, schedule, and review technicians

• Manage work orders, invoicing & warranty claims

• Monitor productivity, WIP, billing & margins

• Support diagnostics on complex equipment issues

• Maintain quality control & safety standards

• Conduct performance reviews & safety meetings

Qualifications

• High school diploma or GED required

• Technical degree OR 5+ years related leadership experience

• Strong heavy equipment repair knowledge

• Proven leadership & customer service skills

• Proficient with Microsoft Office

• Detail-oriented, organized & deadline-driven

• Ability to lift up to 50 lbs and stand for extended periods
  
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