Job Description

Accounting Assistant/Customer Service

Customer Service:

Receive orders from Customers via phone calls, emails and walk-in customers. Enter orders into the Batch Master order software. Provide customer service and guidance about company’s painting products and product availability. Update Customers on the status of their orders. Track the status of Customers’ orders. Be an advocate for the Customer. Excellent communication skills with Customers is essential.

Provide support for Company’ outside salesman.

Prepare pick tickets, sales orders and bill of lading for customer orders. Communicate with Company’s  Shipping Department about customer orders. A tactfully, strong ability to communicate with the Shipping Department is desirable. Communicate with Customers about the status of their orders.

On a daily basis, generate invoices to Customers using the Batch Master software based upon what was delivered or shipped the prior day.

We are in the process of replacing Batch Master and Sage with NetSuite. These duties will be changing but the customer service aspect is most important.

Accounting Assistant:

Basic accounting skills including Accounts Receivable, Accounts Payable and Payroll in the SAGE accounting program. Accounts Receivable involves posting payments (checks, credit cards, cash) from Customer to their accounts. Accounts Payable involves posting incoming invoices from Vendors. Weekly processing of printing AP checks. Payroll involves processing weekly timecards and entering into the payroll module. Confidentiality is a MUST in regards to Payroll information.

Interact with Company’ Purchasing Department, Manufacturing Department.

Benefits include health insurance, life insurance, employee profit sharing plan.

Pay $15 hr. to $16 hr.

Mon-Fri 8-5