Location: Yorkville area, Toronto (Fully In-Office)    
Salary: $50,000    
Contract: 2 Year Contract   

Responsibilities Include

• Process and file document evaluation applications and supporting documents submitted by candidates

• Process and maintain hard copy and digital documents received directly from issuing authorities

• Coordinate the collection of outstanding requirements by corresponding with candidates, external organizations, and other relevant parties

• Respond to candidate inquiries and address related concerns professionally

• Perform quality control reviews of document evaluation application processing

• Purge outdated document evaluation records in accordance with retention guidelines

• Train and assist team members in coordinating document evaluation requirements, as needed

• Run and clear assigned reports in the candidate portal

• Assist with document acknowledgement processes as required

Working Conditions

• Primarily desk-based work in a temperature-controlled office environment

• In-office work required

• Occasional weekend work may be required

• Ability and stamina to work effectively at a desk and computer for extended periods; availability to work longer hours when operationally required

• Physical effort required to move and organize boxes of materials (up to approximately 35 lbs.)

• Strong sensory attention required to coordinate activities and interact with individuals from diverse backgrounds

Qualifications

Professionalism & Accountability

• Acts with honesty and integrity

• Takes full ownership and responsibility for all aspects of the role

• Performs duties in a professional, conscientious, accurate, and timely manner in accordance with organizational policies and procedures

• Uses time and resources effectively

• Takes responsibility for quality processes and outcomes

• Analyzes, documents, and appropriately manages errors and omissions

Skills & Competencies

• Highly detail-oriented with strong accuracy

• Strong organizational, coordination, quality assurance, and quality control skills

• Strong team player with excellent interpersonal skills; able to work collaboratively with colleagues and clients from diverse backgrounds

• Excellent verbal, written, and listening communication skills

• Demonstrates courteous yet assertive communication when interacting with the public

Work Style & Adaptability

• Flexible, resourceful, and proactive

• Able to collaborate effectively on team projects, including adjusting work hours when required

• Capable of working independently with minimal supervision

• Strong problem-solving skills with sound professional judgment

• Able to manage multiple deadlines and prioritize effectively under time and workload constraints

• Responsive and adaptable to changing priorities, processes, and timelines

• Demonstrated ability to work well under pressure

Physical Requirements

• Ability to lift and move boxes of information and examination materials

Technical Skills

• Intermediate to advanced proficiency in MS Windows environment

• Strong working knowledge of Word, Excel, Outlook, and electronic file management

• Experience with relational databases (R:Base experience an asset; training provided)

Expertise and Experience Requirements

• At least 3–5 years of administrative experience

• College or university graduate