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Mitigation Project Manager

Our client is seeking a highly organized and results-driven Mitigation Project Manager to oversee mitigation and restoration projects from initial loss through completion. This role is responsible for managing customer relationships, coordinating field teams and subcontractors, ensuring compliance with industry standards, and delivering projects on time, within budget, and to high quality standards.

• Project & Operations Management

  • Manage mitigation and restoration projects involving water, fire, mold, and storm damage from start to finish

  • Conduct site inspections, damage assessments, and define scopes of work

  • Develop and manage project schedules, resources, and budgets

  • Ensure compliance with industry standards (IICRC), safety regulations, and internal procedures

  Customer & Stakeholder Communication

  • Serve as the primary point of contact for property owners, insurance adjusters, and key stakeholders

  • Provide clear and timely updates regarding project status, timelines, and expectations

  • Address customer concerns professionally to ensure a positive client experience

  Team & Vendor Coordination

  • Schedule, supervise, and support mitigation technicians and subcontractors

  • Ensure crews are properly trained, equipped, and following best practices

  • Coordinate with vendors, suppliers, and subcontractors to support project execution

  Documentation & Insurance Coordination

  • Oversee accurate job documentation, including photos, moisture readings, and daily logs

  • Collaborate with insurance carriers and adjusters to support claims and approvals

  • Review estimates, change orders, and job costing for accuracy

  Quality Control & Safety

  • Perform routine site visits to ensure quality workmanship and safety compliance

  • Enforce safety policies and OSHA requirements

  • Identify opportunities for process improvement and operational efficiency

• Required

  • 3+ years of experience in mitigation, restoration, or property management

  • Strong knowledge of water, fire, mold, and storm mitigation processes

  • Excellent organizational, communication, and leadership skills

  • Ability to manage multiple projects in a fast-paced environment

  • Proficiency with estimating, job documentation, and project management software

  • Valid driver’s license with the ability to travel locally

  Preferred

  • IICRC certifications (WRT, ASD, AMRT, or similar)

  • Experience working with insurance claims and adjusters

  • Prior supervisory or management experience

  Physical & Work Requirements

  • Ability to lift up to 50 pounds

  • Ability to work in confined spaces and environments impacted by water, fire, or mold

  • Availability for occasional after-hours or emergency response