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Contact Erin Pals at epals@saigepartners.com or, you can also schedule an appointment at https://calendly.com/epals-1/interiew-s to learn more about this opportunity!

General Manager

Job Overview: Our Omaha client, in restoration, is seeking to add a NEW General Manager to their team. The General Manager is responsible for overseeing daily operations and driving the overall performance of multiple business divisions, including Marketing, Production, Construction Services, and Office Operations. This role ensures divisional goals align with broader business objectives while maintaining operational efficiency, financial performance, and exceptional customer service.

The General Manager will lead and develop division managers, oversee staffing and budgeting initiatives, maintain quality standards, and ensure jobs are completed in accordance with established restoration industry procedures and processes. This position also plays a key role in strategic planning, business development, and directing operations during storm events and large-loss projects.

Operations & Business Management

• Oversee the day-to-day operations of Marketing, Production, Construction Services, and Office divisions.

• Develop annual business plans and performance goals in collaboration with division managers.

• Ensure divisional initiatives align with overall business objectives.

• Maintain operational standards, company culture, and established processes across all divisions.

• Direct operations during storm events and large-loss projects.

• Conduct regular management meetings to review performance, projects, and business priorities.

• Keep ownership informed of operational performance, business developments, and challenges.

Leadership & Team Development

• Coach, mentor, and develop division managers and leadership teams.

• Promote a positive, accountable, and performance-driven company culture.

• Assist with workforce planning and identifying staffing needs.

• Support recruiting, interviewing, hiring, training, and employee retention efforts.

• Ensure leadership teams are properly trained and equipped to meet operational goals.

• Continue developing leadership, management, and team-building capabilities.

Customer Relations & Business Development

• Build and maintain relationships with key accounts and centers of influence (COIs).

• Promote customer satisfaction and ensure an exceptional client experience.

• Partner with division managers to resolve customer concerns and maintain service quality.

• Support business development and relationship-building initiatives.

Financial & Administrative Oversight

• Develop and oversee the annual company budget.

• Monitor job costing, project budgets, and overall financial performance.

• Ensure monthly and quarterly financial statements are shared with the CPA in coordination with the accountant.

• Work with HR to ensure required employee documentation and records are maintained.

• Ensure appropriate insurance coverage is in place.

• Maintain compliance with applicable federal, state, and local regulations.

• 5+ years of management experience within the restoration industry.

• Large-loss restoration experience strongly preferred.

• Minimum of 2 years of Xactimate experience.

• Strong understanding of job costing, budgeting, and quality control.

• Proven ability to lead, develop, and manage multiple teams and departments.

• Excellent written and verbal communication skills.

• Strong leadership, decision-making, and problem-solving abilities.

• Proficient computer skills.

• Intermediate mathematical skills.

• Ability to successfully pass a background check, subject to applicable law.

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Hours you will be work as a General Manager

• Full-time position with a minimum of 45 hours per week.

• Typical working hours vary between 7:00 a.m. and 7:00 p.m., Monday through Friday.

• Flexibility is required to accommodate business needs, including frequent on-call availability and occasional weekend work.

• Travel is primarily local during regular business hours, with occasional out-of-area and overnight travel expected.

Saige Partners, one of the fastest growing technology and talent companies in the Midwest, believes in people with a passion to help them succeed. We are in the business of helping professionals Build Careers, Not Jobs. Saige Partners believes employees are the most valuable asset to building a thriving and successful company culture. Contact us to learn more about the opportunity below or check out other opportunities at https://careers.saigepartners.com/.