We strive to be Your Future, Your Solution to accelerate your career!

Contact Nick Polutnik at npolutnik@saigepartners.com, you can also schedule an appointment at https://calendly.com/npolutnik-saigepartners/30min?month=2026-01 to learn more about this opportunity!

• Execute both internal and external collection activities on delinquent accounts.
• Oversee the coordination of the Courtesy Pay program, including the collection of negative or past-due accounts, ensuring compliance with related procedures.
• Provide support in handling bankruptcy claims.
• Assist in the sale of repossessions.
• Complete and process insurance claim forms for members.
• Manage skip-a-payment requests.
• Follow up on collateral protection insurance.
• Maintain and update necessary reports.
• Attend all mandatory meetings.
• Foster a positive work environment within the Member Solutions Department and encourage professional inter-departmental communication.
• Ensure a clean and professional work area and appearance.
• Maintain positive public relations and promote the credit union within the community.
• Promote credit union products and services.
• Process and send required paperwork to external collection agencies as needed.
• Undertake additional collection-related tasks as assigned.
• Participate in required educational programs.
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• High School diploma or equivalent.
• Preferred minimum of 2 years of experience in the financial industry.
• Strong verbal and written communication skills.
• Exceptional analytical and decision-making abilities.
• Proficiency in credit analysis.
• Typing skills and computer literacy.
• At least 1 year of experience in the field of collections.
• In-depth knowledge of collection laws and regulations.
• Outstanding organizational skills.
• Ability to perform effectively under pressure.
• A team player.