Job Description

We strive to be Your Future, Your Solution to accelerate your career!

Contact Erin Pals at epals@saigepartners.com to learn more about this opportunity!

Mitigation Manager

Job Overview: Our Albuquerque client, is seeking to add a NEW Mitigation Manager to their team. The ideal candidates brings a strong background in water, fire, and mold restoration. Skilled in managing field teams, overseeing emergency response operations, and ensuring projects are completed safely, efficiently, and in alignment with IICRC standards. Known for strong leadership, clear communication, and the ability to manage high-pressure situations while maintaining quality, customer satisfaction, and profitability.

This is a Direct Hire

• Ensure accurate documentation, including photos, notes, and job files.
• Monitor job budgets, labor utilization, and equipment deployment to maintain profitability.
• Approve timesheets, job costs, and invoicing.
• Support compliance with TPA program requirements.

• Direct daily mitigation operations including water, fire, mold, and contents services.
• Dispatch and oversee field technicians during emergency events.
• Ensure compliance with IICRC standards, company SOPs, and all safety protocols.
• Review job documentation, moisture logs, and progress to ensure accuracy and consistency.

Project Management

• Conduct site inspections and prepare accurate scopes of work.
• Manage project timelines to ensure efficient workflow and timely completion.
• Communicate regularly with property owners, adjusters, and partner vendors.
• Approve drying plans, equipment usage, and job costing decisions.

Team Management & Development

• Lead, train, and mentor mitigation technicians and crew leads.
• Conduct performance evaluations and identify growth and training needs.
• Promote a positive, safe, and productivity-focused team environment.

Customer & Insurance Relations

• Provide clear and compassionate communication during stressful property damage events.
• Build strong relationships with adjusters, TPAs, property managers, and other referral partners.
• Resolve escalated customer concerns promptly and professionally.
• Administrative & Financial Oversight

Required

• 3–5 years of restoration/mitigation experience
• 1–2 years of supervisory or management experience
• Strong knowledge of water, fire, mold, and contents mitigation
• Proficiency with Encircle, DASH, PSA, or similar job management platforms
• Valid driver’s license and clean driving record
• Ability to lift 50+ lbs and work in varied environmental conditions

Preferred

• IICRC certifications (WRT, ASD, FSRT, AMRT)
• Experience working with TPAs and insurance-based restoration projects
• Bilingual English/Spanish (highly beneficial in Albuquerque market)
  
  

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Saige Partners, one of the fastest growing technology and talent companies in the Midwest, believes in people with a passion to help them succeed. We are in the business of helping professionals Build Careers, Not Jobs. Saige Partners believes employees are the most valuable asset to building a thriving and successful company culture. Contact us to learn more about the opportunity below or check out other opportunities at https://careers.saigepartners.com/.