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Contact Erin Pals at epals@saigepartners.com, you can also schedule an appointment at https://calendly.com/epals-1/interiew-s to learn more about this opportunity!

Specialized Account Manager

Job Overview: Our Transportation client, in the Quad Cities, is seeking to add a NEW Specialized Account Manager to their team. Specialized Account Manager is responsible for dispatching and managing a dedicated group of specialized truck drivers while building strong relationships and ensuring exceptional service for both internal and external customers.

This is a Direct Hire

• Lead, manage, and support a team of professional CDL Class A drivers, fostering trust and respect while maintaining professionalism.

• Dispatch drivers for customer and vendor pick-ups and deliveries, ensuring timely and accurate execution.

• Monitor driver movements and load status to verify on-time performance.

• Maintain accurate records in the TMS system and ensure timely communication with customers via email and phone.

• Coordinate with customers to align with their standards and requirements.

• Monitor load securement standards, address discrepancies, and provide coaching to drivers as needed.

• Partner with the maintenance department to schedule necessary repairs and services.

• Collaborate with team members to ensure proper driver and customer coverage.

• Order permits with accurate dimensions and weights; coordinate routing, pilot cars, and freight measurements.

• Uphold core values including safety, service, positive attitude, and respect.

• Perform additional duties as assigned.

• General knowledge of specialized trucking and commercial motor vehicles.

• Familiarity with oversized and overweight permits and related procedures.

• Proficiency in Microsoft Office programs (Word, Excel, etc.).

• Strong organizational, written, and verbal communication skills.

• Self-starter with a positive, “can-do” attitude and growth mindset.

• Ability to work effectively in a team environment and contribute to collaborative problem-solving.

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Saige Partners, one of the fastest growing technology and talent companies in the Midwest, believes in people with a passion to help them succeed. We are in the business of helping professionals Build Careers, Not Jobs. Saige Partners believes employees are the most valuable asset to building a thriving and successful company culture. Contact us to learn more about the opportunity below or check out other opportunities at https://careers.saigepartners.com/.