Job Description

Strategic Staffing Solutions (S3) is a woman‑owned, global IT consulting and business services organization specializing in professional recruitment services, staff augmentation, and customized workforce solutions. Headquartered in the United States, S3 operates in over 30 countries with team members present in the U.S., Canada, Lithuania, Latvia, Poland, UK, Costa Rica, Argentina, Singapore, and the Philippines.

We are seeking a proactive, result-driven and relationship focused Account Manager to join our European sales team in Vilnius. This role is key in managing and growing long‑term customer partnerships across Europe and global markets.

As an Account Manager at S3, you will own a portfolio of customers, act as a trusted advisor to key stakeholders, and actively identify new business opportunities within both existing customers and prospective accounts. You will collaborate closely with internal delivery teams across multiple geographies to ensure exceptional service, high customer satisfaction, and sustainable account growth.

Key Responsibilities:

Build and maintain long‑term, trusted advisor relationships with key customer stakeholders.

Serve as the primary point of contact for an assigned portfolio of customers.

Manage and grow customer accounts by identifying new business opportunities, including upselling and cross‑selling.

Set priorities, manage expectations, monitor progress, and proactively identify and mitigate risks.

Ensure timely and successful delivery of solutions aligned with customer needs, objectives, and service agreements.

Act as a liaison between customers and S3 delivery teams across Europe and global locations.

Develop and propose new customer solutions.

Maintain accurate and up‑to‑date customer and prospect data and activity records in internal S3 systems.

Support issue resolution and customer escalations as needed.

Build and maintain strong relationships with external business partners and industry contacts.

Represent S3 at industry events, conferences, and networking activities.

Monitor market trends, competitive developments, and emerging opportunities.

Ensure consistent adherence to S3’s Customer Experience standards and company values.

Qualifications required:

Proven ability to build, manage, and maintain long‑term, effective customer relationships.

Excellent communication and interpersonal skills with a consultative, customer‑focused approach.

Strong negotiation, problem‑solving, and conflict‑resolution skills.

Ability to manage multiple customers and initiatives simultaneously while maintaining strong attention to detail.

Results‑driven, persistent, and collaborative team player with a positive attitude.

Confidence managing change, deadlines, and competing priorities.

Excellent organizational and time‑management skills.

Fluency in English, both written and verbal.

Willingness and ability to travel internationally for customer meetings, events, and conferences.

Experience in a customer‑facing role with exposure to B2B sales.

Experience in staffing, recruitment, or IT‑related sales is considered an advantage.

We offer:

A flexible approach to remote & on‑site work.

Opportunity to work with a globally established customer base.

Exposure to multicultural teams.

Opportunities for travel to US, professional networking, and participation in industry events.

Modern office and ergonomic working environment