Job Description

Business Systems Analyst 

Location

• Charlotte, NC

Position Overview

We are seeking a Business Systems Analyst to support enterprise technology and modernization initiatives by partnering with business, product, and engineering teams to gather requirements, support Agile delivery, and drive system integration efforts. This role will focus on requirements analysis, SDLC support, testing coordination, and collaboration across cross-functional teams.

Key Responsibilities

• Gather, analyze, and document business and system requirements
• Create user stories, acceptance criteria, process flows, and SDLC documentation
• Partner with engineering teams on system integrations, APIs, data flows, and modernization initiatives
• Support Agile delivery processes including backlog refinement, sprint planning, and stakeholder collaboration
• Coordinate testing activities including UAT planning, test scenario development, defect triage, and release validation
• Ensure end-to-end traceability of requirements through development, testing, and production release
• Utilize GenAI-enabled tools and automation technologies to improve analysis efficiency and backlog quality

Required Qualifications

• 5+ years of Business Analysis or Systems Consulting experience
• Strong SDLC experience including requirements gathering, user story creation, and testing support
• Experience supporting system integrations, APIs, and platform modernization initiatives
• Experience working in Agile Scrum or Kanban environments
• Experience supporting UAT and release validation activities
• Strong analytical, communication, and stakeholder management skills
• Experience using GenAI-enabled or automation tools to support analysis and documentation activities