Job Description

• This role supports the Executive Reporting, Metrics and Analytics (ERMA) team within Cybersecurity, partnering closely with domain owners to develop, manage, and deliver metrics and reports.
• Serve as the front door for metric and reporting needs by engineering automation solutions, including automation of metrics, streamlining manual reporting processes, and developing dashboards.
• Adhere to metric guidelines and standards established by Tech Controls, IRM, and Metrics Design and Governance teams to evaluate and manage metrics effectively.
• Support domain and metric teams with metric changes, data gathering, and reporting to internal and external Cybersecurity audiences.
• Lead ERMA Compliance Remediation efforts and provide services to peer ERMA teams to improve and mature processes, operations, and organizational management.
• Design, update, and maintain the CS Metrics Portal and related products to ensure quality metrics are visible, manageable, and actionable.
• Manage risk, provide control oversight, metric quality assurance, and compliance for Cybersecurity metrics to support adherence to policies and procedures.
• Support the Cybersecurity Metric Committee (CMC) and provide tactical and administrative oversight for delivery of standardized, timely, accurate, and contextually relevant information.
• Facilitate and manage the end-to-end lifecycle of metrics in collaboration with Cybersecurity domain stakeholders.
• Serve as ERMA Domain Lead, completing or assisting metric owners with intake forms and obtaining necessary approvals for content updates.
• Collaborate with key roles including Metric Owners/SMEs, Metric Delegates, Cybersecurity Domain Owners, Domain Delegates, Higher Committees, Control Owners, RAU Owners, and RAU Delegates.

• 1 or more of the following certifications: CISSP, CISM, CISA, CRISC
• Experience in relationship management and working with cross-functional stakeholders
• Experience with information security program governance, metrics, and executive reporting
• Strong background in Governance, Risk, and Compliance (GRC)
• Experience with Data Governance practices
• Adapt at writing SQL queries
• Product Lifecycle Management experience
• Strong proficiency developing and managing metrics and analytics
• Proficient in Microsoft Word, Excel, and PowerPoint
• Strong written and verbal communication skills
• Strong interpersonal skills
• Experience working in a team-oriented, collaborative environment
• Proven analytical and problem-solving abilities
• Ability to prioritize and execute tasks in a high-pressure environment
• Highly self-motivated and directed
• Strong organizational skills
• Keen attention to detail
• Strong customer service orientation