Job Description

Application Management Engineer (Multi-Application Support)

Charlotte, NC (Hybrid – 3 Days Onsite)
Contract: 18 Months (Potential Extension/Conversion)
 Rate:$60-$65\hr

Overview

We are seeking a highly technical, hands-on Application Management Engineer to support multiple applications across a complex enterprise environment. This role is ideal for a versatile, “jack-of-all-trades” engineer who can work across infrastructure, cloud, application, and security domains.

You will play a critical role in ensuring application stability, performance, and scalability while supporting modernization initiatives such as cloud migration and infrastructure services.

Key Responsibilities

• Provide end-to-end support for multiple applications across various platforms
• Troubleshoot issues across application, server, and infrastructure layers
• Collaborate with development, infrastructure, and security teams
• Support cloud migration and hybrid environment initiatives
• Configure and maintain monitoring, authentication, and infrastructure services
• Ensure high availability, performance, and operational stability of systems

Core Technical Responsibilities

Cloud & Infrastructure

• Support and execute data center to cloud migration initiatives
• Work within hybrid cloud environments and modern infrastructure setups

Application Monitoring

• Configure and manage observability tools such as:
  • Splunk
  • ThousandEyes
  • AppDynamics (or similar APM tools)

Application & Server Configuration

• Setup, configure, and troubleshoot:
  • Load balancers
  • Web servers
  • Apache Tomcat
  • Application servers

Security & Certificate Management

• Manage certificates and authentication systems including:
  • Certificate management platforms (e.g., Venafi)
  • SSH protocols and authentication keys

Infrastructure Services

• Configure and support:
  • APIs and integrations
  • File transfer solutions
  • Object storage (e.g., S3)
  • Databases
  • Network data/file transfer tools (NDMs)

Operating Systems & Automation

• Work with Linux/Unix file systems
• Develop and maintain shell scripts for automation and operational support

Identity & Access Management

• Support user migrations and integrations across:
  • Active Directory
  • Azure Active Directory
  • Ping Identity
  • OAuth2 frameworks

Required Qualifications

• 5+ years of hands-on experience across application support, infrastructure, and cloud environments
• Strong troubleshooting skills across multi-tier applications
• Experience working with monitoring tools (Splunk, AppDynamics, ThousandEyes)
• Solid understanding of web/application servers and load balancing
• Experience with Linux/Unix systems and shell scripting
• Familiarity with authentication, certificate management, and IAM tools
• Ability to manage multiple applications and priorities simultaneously

Preferred Qualifications

• Experience in large enterprise or highly regulated environments
• Exposure to cloud platforms (AWS, Azure, or GCP)
• Experience supporting finance or enterprise-scale systems
• Strong documentation and process improvement skills

Key Attributes

• Highly adaptable technical generalist
• Strong problem-solving and troubleshooting mindset
• Collaborative team player across cross-functional teams
• Ability to operate in a fast-paced, multi-application environment

Work Environment

• Hybrid model: 3 days onsite in Charlotte, NC
• Collaborative, enterprise-scale engineering environment
• Hands-on, production-facing role