Job Description

Renewable Energy Support Specialist

Location: Brandon, FL
Duration: 12 months
Pay Rate: $20-$25/hr

Job Overview:

We are seeking a detail-oriented and customer-focused professional to support renewable energy programs. This role plays a key part in processing renewable energy applications and supporting customers participating in solar and energy efficiency programs.

You’ll work in a fast-paced, email-driven environment, collaborating with internal teams and external partners to ensure applications are reviewed, approved, and completed accurately and on time.

Key Responsibilities

• Process and manage renewable energy program applications from submission through completion
• Review, analyze, and approve applications using internal systems, including the Energy Efficiency Collaboration Platform (EECP)
• Serve as a liaison between customers, solar installers, and internal program teams
• Process net metering applications across multiple customer rate classes
• Coordinate with internal departments to ensure timely meter installations and program compliance
• Respond to customer and contractor inquiries via email, providing clear and timely resolutions
• Troubleshoot and resolve basic issues related to solar and battery storage programs
• Maintain accurate records and ensure all applications meet program guidelines and timelines

Required Qualifications

• Strong interpersonal, written, and verbal communication skills
• High attention to detail and ability to manage multiple tasks simultaneously
• Proficiency in Microsoft Outlook and Excel
• Ability to learn and navigate new systems and platforms quickly
• Comfortable working in a high-volume, email-based environment

Preferred Qualifications

• Experience with Energy Efficiency Collaboration Platform (EECP)
• Background in energy, utilities, or renewable programs
• Experience processing applications or working in a customer support or operations role

What We’re Looking For

• Organized and dependable with strong time management skills
• Customer-focused with a problem-solving mindset
• Able to work independently after training while collaborating effectively with a team
• Adaptable and comfortable in a fast-paced, process-driven environment