Job Description
Strategic Staffing Solutions is currently looking for Product Management Support role,for a W2 contract opportunity with one of our largest clients!
This is a W2 contract opportunity, and the candidates should be willing to work on our W2 ONLY, NO C2C.
Product Management Support (Gen AI)
Location: Charlotte, NC
Type: W2 Contract – 12 month contract
Work Schedule: Onsite-Hybrid, standard working hours.
Schedule: 3 days in office
Required Technical Skills
- Process and operating model documentation
- Confluence and collaboration tools
- Technology enablement and governance frameworks
- Documentation standards and controls
The Product Management Support role enables GenAI product teams by building and maintaining high-quality documentation, playbooks, and operational artifacts. This role ensures consistency, governance, and operational readiness as GenAI capabilities scale across the enterprise.
Key Responsibilities (R&R)
- Build and maintain Confluence pages and GenAI product documentation.
- Develop playbooks, SOPs, and process documentation.
- Support governance, controls, and compliance documentation.
- Create training materials and onboarding content for GenAI capabilities.
- Standardize product management artifacts across initiatives.
- Partner with Product, Risk, and Operations teams to ensure readiness.
Key Deliverables
- GenAI product playbooks and SOPs
- Confluence knowledge repositories
- Process and control documentation
- Training and enablement materials
- Operational readiness checklists
Required Competencies- Exceptional written communication skills
- High attention to detail and consistency
- Ability to organize complex information clearly
- Strong collaboration and follow-through
- Comfort operating in regulated environments
“Beware of scams. S3 never asks for money during its onboarding process.”