Job Description

Strategic Staffing Solutions is currently looking for Business Execution Administrator

for a W2 contract opportunity with one of our largest clients!

 This is a W2 contract opportunity, and the candidates should be willing to work on our W2 ONLY, NO C2C

Top Skills: Years of Experience Required: 1-3 years.

1. Quality/Monitoring and/or control
2. Audit/testing experience
3. Merchant experience
4. Mid-level data validation/data verification skills

 AML / KYC Experience

• CIP / CDD knowledge
• Customer onboarding validation
• Banking or financial institution background preferred

 Team & Function

• Supports Merchant Services – Contract Validation Team
• Team Size: ~5 processors
• Function:
• Validate all new merchant applications before account opening
• Volume:
• ~1,300 applications/month
• Work comes from:
• Internal sales team queue

Responsibilities: In this contingent resource assignment, you may: Support Business Execution; proactively seek ways to improve processes. Perform moderately complex administrative support tasks. Receive direction from supervisor and escalate non-routine questions. Interact with client personnel on a range of information.

 Required Qualifications: 2+ years of administrative or business support experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.

Core Responsibilities

KYC / AML Validation

• Perform 100% review of merchant applications
• Ensure compliance with:
• KYC (Know Your Customer)
• CIP (Customer Identification Program)
• CDD (Customer Due Diligence)
• AML policies
• Validate:
• Customer identity (individuals & entities)
• Legal business information

Application Review & Processing

• Review applications using:
• Internal system of record
• Supporting documentation
• Identify discrepancies:
• Missing or incorrect information
• Work with sales team to:
• Resolve issues
• Collect required documentation

Documentation & Verification

• Use tools to verify customer information:
• LexisNexis
• IRS databases
• Secretary of State websites
• Review documentary evidence:
• Driver’s licenses
• Passports
• Handle both:
• Individual (simple cases)
• Complex entities (corporations, healthcare orgs)

Queue & Productivity

• Work from a centralized queue
• Expected productivity:
• ~15–20 files/day
• ~20–30 minutes per file (avg)
• Mix of:
• Simple (sole proprietors)
• Complex (multi-layer entities)

Communication & Stakeholder Management

• Communicate with sales team via email
• Responsibilities:
• Explain discrepancies clearly
• Provide guidance to resolve issues
• Follow up regularly
• Maintain strong internal relationships

Service Level Agreements (SLA)

• Applications submitted before 2 PM (CT):
• Must be reviewed same day
• May require:
• Flexibility in hours during high volume
• Occasional overtime (not standard, but possible)

Training & Onboarding

• Training Duration: ~2–3 weeks
• Format:
• Side-by-side (in-person or virtual)
• Process:
• Week 1–2: Observation + guided work
• Week 3: Hands-on with support
• Week 4: Independent work with peer review
• No formal classroom training (team too small)

   “Beware of scams. S3 never asks for money during its onboarding process.”