Job Description

STRATEGIC STAFFING SOLUTIONS HAS AN OPENING!

This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available! The details are below.

“Beware of scams. S3 never asks for money during its onboarding process.”

Job Title: Scrum Master
Location: Charlotte NC 28206
Contract Duration: 12+ Months

Job ref# 244810

You will coach, facilitate, and optimize Agile teams to deliver high-quality outcomes through disciplined application of Agile principles and practices. This role emphasizes servant leadership, data-driven decision-making, and continuous improvement to ensure measurable value delivery to customers.

You will work closely with Product Owners, team members, and stakeholders to strengthen Agile maturity, improve predictability, and foster a culture of accountability and high performance. This position operates with minimal supervision and requires strong leadership across complex, technical delivery environments.

Key Responsibilities

Value Delivery & Execution

• Ensure teams consistently deliver customer value with quality and predictability.
• Coordinate, plan, and facilitate team work across sprints and planning horizons.
• Utilize Agile metrics to assess predictability, delivery health, and accountability.

Team Coaching & Servant Leadership

• Model servant leadership and guide teams in self-organization and cross-functionality.
• Coach teams on Agile principles, practices, and mindset.
• Mentor team members and guide Agile maturity through disciplined process adherence.

Continuous Improvement

• Foster a culture of continuous improvement.
• Conduct team maturity assessments and maintain a continuous improvement roadmap.
• Identify process gaps and implement targeted improvement strategies.

Product Owner Support

• Partner closely with the Product Owner to align delivery with product goals.
• Support backlog refinement, prioritization, and roadmap clarity.
• Ensure shared understanding of scope, priorities, and outcomes across the team.

Agile Practices & Frameworks

• Educate teams and stakeholders on Agile methodologies, including Scrum, Kanban, and applicable scaling frameworks.
• Ensure teams remain focused and protected from external distractions.
• Maintain high-quality Agile artifacts and working agreements.

Facilitation of Agile Events

• Facilitate Agile ceremonies including:
• Daily stand-ups
• Sprint planning
• Backlog refinement
• Sprint reviews/demos
• Retrospectives
• Big Room Planning / Program Increment Planning
• Use ceremonies to assess team health, productivity, and improvement opportunities.

Data-Driven Decision Making

• Analyze performance metrics such as velocity, burndown, and throughput.
• Use data to inform improvement actions and delivery decisions.

Impediment, Risk & Dependency Management

• Proactively identify and remove impediments.
• Manage risks and dependencies through resolution.
• Escalate appropriately while maintaining team focus.

Stakeholder Communication

• Facilitate transparent communication between teams and stakeholders.
• Ensure alignment on goals, progress, and delivery expectations.

Required Qualifications

• Bachelor’s degree from an accredited four-year college or university OR 7 years of equivalent professional experience.
• 5+ years of experience with product and project delivery concepts and practices.
• 3+ years of hands-on experience as a Scrum Master.
• Scrum Master certification (CSM, PSM I, or equivalent).

Preferred Qualifications

• Experience transitioning teams and organizations from Waterfall to Agile.
• Strong written, verbal, and electronic communication skills.
• Ability to influence and communicate effectively at all organizational levels.
• Proven ability to coach individuals and teams adopting Agile ways of working.
• Experience coaching value-driven backlog prioritization techniques.
• Ability to advise teams on the Agile framework best suited to their context (Scrum, Kanban, etc.).
• Strong problem-solving skills.
• Ability to manage multiple initiatives of varying complexity.
• Growth mindset with a passion for learning and applying continuous improvement.