Contract

IT Service Desk Analyst (Part-Time)

Posted on 09 December 25 by Christine Slater

  • Detroit, MI
  • $ - $
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Job Description

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!

 Strategic Staffing Solutions is currently looking for a Part-time Service Desk Analyst for a contract opportunity with one of our largest clients located in Detroit, MI!


IT Service Desk Analyst (Part-time morning shift)
Detroit, MI - Onsite downtown
12+ Months W2 contractor role
Pay Rate: $22-$23/hr

Role Summary
Service Desk Analyst (Level 1)

  • Provide first-level contact and incident resolution for all users with all issues
  • Uses advanced troubleshooting skills
  • Review knowledgebase articles ensuring accuracy of content
  • Provide accurate and timely logging of incidents and resolution
  • Meet or exceed performance goals
  • Escalate problems as appropriate following Service Desk procedures

Required Skills:

  • 1 year of recent experience in Service Desk/Help Desk operations

*Beware of scams. S3 never asks for money during its onboarding process

Job Information

Rate / Salary

$ - $

Sector

IT/Software/Technology

Category

Not Specified

Skills / Experience

Not Specified

Benefits

Not Specified

Our Reference

JOB-244209

Job Location