Job Description
STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!
Pharmacy Prior Authorization Specialist
Detroit, MI (Hybrid schedule)
W2 Contract; 12+ Months
On-site on rotational basis. Schedules are subject to change based on business needs. Help desk is opened Mon– Fri 8am to 6pm.
Engagement Description
This Pharmacy Technician Role is within a remote contact center. We service Medicare Part D Members and Providers. Our goal is to handle inbound mail related to M3P program, as well as Member and Provider inquiries concerning benefits and coverage determinations. Our timeframes are extremely tight (urgent 24 hours, standard 72 hours).
Top 3 Required Skills/Experience
• Retail Pharmacy experience – at least 2 years
• Good computer skills (Typing, Outlook, Excel, etc.)
• Good fundamental knowledge of drug names and drug classes
Required Skills/Experience
• Exceptional Customer Service
• Detail Oriented
• Ability to multi-task
• Willingness to accept change
Preferred Skills/Experience
• Call center experience
• CMS knowledge
Education/Certifications
CPhT preferred (Certified Pharmacy Tech licensed) *Beware of scams. S3 never asks for money during its onboarding process