Job Description

Title: Pharmacy Technician
Location: Detroit, MI (Remote Required)
Duration: 5 Months
Role Type: W2 Contract Engagement
Pay Rate: $21-$23/HR

Engagement Description:

This Pharmacy Technician Role is within a remote contact center. Our goal is to handle Member and Provider inquiries concerning benefits and coverage determinations. Our timeframes are extremely tight (urgent 24 hours, standard 72 hours). 

• Work on the pharmacy help desk handling prior authorization requests from doctors’ offices.
• Requests are received via fax, mail, email, phone and electronic PA system
• Receive and respond to member questions about their pharmacy benefit
• Work from home – private and quiet workspace required

Top 3 Required Skills/Experience –
• Retail Pharmacy experience – at least 2 years
• Good computer skills (Typing, outlook, excel, etc)
• Good fundamental knowledge of drug names and drug classes

Required Skills/Experience – 
• Exceptional Customer Service
• Detail Oriented
• Ability to multi-task
• Willingness to accept change

Preferred Skills/Experience –
• Call center experience
• CMS knowledge

Education/Certifications –
• CPhT preferred not required (Certified Pharmacy Tech licensed)