Job Title: Client Operations Associate 

Location: Dallas, TX
Job Type: Full-Time/Contract
Pay: $23

Job Summary:

We are seeking a detail-oriented and proactive Client Operations Associate to support a wide range of operational initiatives within operations. The ideal candidate will serve as a key liaison between internal teams, clients, and counterparties to ensure operational excellence, data accuracy, and timely issue resolution across assigned client accounts.

Key Responsibilities:

• Take full ownership of assigned client accounts from an operations standpoint, ensuring seamless coordination of data validation and issue resolution across business and operations teams.

• Act as the central point of contact for our client, interfacing with clients and external parties such as custodians and prime brokers to establish workflows and handle service inquiries.

• Maintain high standards of data integrity through proactive review and monthly sign-off of accounting data to support investment management operations.

• Monitor operational health indicators to preempt and mitigate potential client-facing issues.

• Review key account-level metrics such as cash/position reconciliation breaks, corporate actions, NAV reconciliations, and trade failures; escalate and remediate exceptions in line with standard operating procedures.

• Ensure timely and accurate delivery of both standard and customized client reporting deliverables.

Required Skills & Experience:

• Bachelor's degree required.

• Strong project management abilities, including the capacity to manage multiple projects simultaneously and drive issue resolution in high-pressure environments.

• Exceptional organizational and time management skills with a keen attention to detail.

• Excellent communication skills—written, verbal, and presentation.

• Self-starter with high motivation, able to work independently and as part of a collaborative team.

• Ability to effectively prioritize and handle multiple tasks and shifting priorities in a fast-paced environment.