Job Description

Job Description: Business Analyst (nCino/Salesforce)

Location:  Charlotte, NC
Pay:  $85/hr W2 Only
Duration:  12+ Months

Overview:

In this contingent resource assignment, you will consult as an expert to develop and influence initiatives for highly complex business and technical needs across Business Execution. You will deliver long-term, innovative solutions that require vision, creativity, and advanced analytical thinking, working closely with senior leadership to drive impactful change.

Key Responsibilities:

• Requirement Gathering and Analysis: Collaborate with stakeholders to gather and document business requirements, focusing on Middle Market Banking and Corporate Investment Banking processes within the nCino and Salesforce platforms.
• Process Improvement: Analyze current business processes, identify areas for improvement, and recommend nCino/Salesforce-based solutions to enhance efficiency and effectiveness.
• Platform Optimization: Configure and optimize nCino/Salesforce applications to align with business needs, ensuring a seamless and user-friendly experience.
• Stakeholder Communication: Act as a liaison between business units, development teams, and third-party vendors to ensure clear communication and alignment of objectives.
• Data Analysis: Conduct data analysis and reporting to support business decisions and monitor platform performance.
• Documentation: Create and maintain detailed documentation, including user stories, process flows, and functional specifications, to ensure clarity and continuity.
• System Testing: Support system testing by creating test cases, executing tests, and resolving defects.
• User Support: Provide training and ongoing support to end-users, ensuring successful adoption of nCino/Salesforce solutions.

Required Qualifications:

• Experience:
  • 7+ years of Business Execution, Implementation, or Strategic Planning experience.
  • Proven experience as a Business Analyst in financial services or fintech.
• Technical Expertise:
  • Strong expertise with nCino and Salesforce, including configuration and customization.
  • Familiarity with banking processes such as commercial and retail lending, account opening, and workflow automation.
  • Experience with Agile methodologies and tools such as Jira or Confluence.
• Skills:
  • Exceptional analytical and problem-solving skills with attention to detail.
  • Strong communication and interpersonal skills to collaborate effectively across cross-functional teams.
• Certifications:
  • Salesforce Administrator or nCino certifications (preferred but not required).