Job Description

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!

Title: Mobile Device Technician
Location: Detroit, MI (Onsite/Field)
Duration: 12+ Months
Role Type: W2 contract engagement

• This is a long term contract opportunity
• This position will be out in the field 100% / including being outside a lot / driving daily to various locations
• Travel will include:  Driving to substations, warehouses, service centers, etc.  In the field 100%
• Company car is not provided.  Must have reliable car – we reimburse for mileage
• Over time occasionally when needed
• Area of travel: Metro Detroit and north
• We are looking for someone with Telecom skills/knowledge, cabling, switches, etc.

Job Description:

In field technical support of various Panasonic Toughbook (MDT) and supporting infrastructure including, docks, stands, wiring harnesses and 12 volt system.

• Contractor will be eligible for time & half beyond 40 hr. work week. (Mi/non exempt)
• Contractor will be eligible for mileage reimbursement government rate of $0.67/mile

Key Accountabilities

• Basic Troubleshooting
• Primary Applications (ADMS ClickSoft)
• Mapping within Primary Applications
• MDT Diagnostic Tool (Netmotion)
• Vehicle wiring
• Voltage Checking
• Desktop Apps (MDT Diagnosis Tool, MDT Printer set up, Mappoint, GT Viewer)
• Hardware review of different MDT’s
• Review of docking solutions and reoccurring challenges
• Bios Settings
• General MDT repair (Replacement of CMOS, hard drive, screen protector, main battery, internal modem, internal GPS replacement)

Minimum Education & Experience Requirements

• Associates degree in related field and 1-2 years experience or a High School diploma or GED and 3-5 years prior experience.

Other Requirements

• Ability to lift 50 lbs.
• Valid drivers license
• Reliable transportation which can carry 300 lbs.
• Customer support skills and phone skills.
• Knowledge and familiarity with PC setup and installation of software.
• Able to use basic test equipment such as: VOM, T1 tester, fiber tester, data circuit tester, RF wattmeter, RF service monitor, Antenna tester, protocol analyzer, spectrum analyzer.
• Provides 24 x 7 trouble response when needed.
• Passes initial Department of Transportation (DOT) drug screens and random drug testing

*Beware of scams. S3 never asks for money during its onboarding process