Job Description

Job Title: Inside Sales Manager

Location: Wilmington, DE (On-site)

Industry: Home Services

Compensation: $85,000 Base + Performance Bonus | OTE $110,000+

About the Company

Our client is a leading provider of home improvement and renovation services in the Wilmington, DE region. With a strong reputation for quality craftsmanship and customer-first service, they are experiencing significant growth and are looking for a high-impact Inside Sales Manager to lead their team and scale revenue.

About the Role

We are seeking an experienced Inside Sales Manager to oversee and drive performance for a team of 5–10 inside sales representatives. This is a high-visibility role responsible for coaching, pipeline management, and conversion optimization — all within a fast-paced, high-volume call environment. The ideal candidate has a background in managing sales teams, understands the nuances of consumer home services, and thrives on achieving ambitious sales goals.

Key Responsibilities

• Lead, coach, and motivate a team of 5–10 inside sales reps to exceed performance goals

• Monitor daily KPIs, call metrics, and conversion rates to identify areas for improvement

• Develop and implement sales strategies to maximize lead-to-sale conversion

• Manage daily workflows, lead assignments, and CRM usage

• Provide ongoing training and development to elevate the team’s sales skillset

• Collaborate with marketing, operations, and field teams to ensure smooth handoff of booked jobs

• Deliver accurate sales forecasting and reporting to leadership

• Recruit, onboard, and retain top-tier sales talent

Qualifications

• 3+ years of sales management experience, preferably in home services, call centers, or B2C environments

• Proven success leading inside sales teams to meet or exceed aggressive sales targets

• Strong knowledge of CRM systems and data-driven sales management (HubSpot, Salesforce, etc.)

• Excellent leadership, coaching, and communication skills

• Comfortable working on-site in a fast-paced sales floor environment

• Track record of hiring, training, and scaling teams during growth phases

Compensation and Benefits

• $85,000 base salary + performance bonus

• On-target earnings (OTE) of $110,000+

• Rapid-growth environment with leadership visibility

• Opportunity to shape a high-performing sales culture

• Full benefits, PTO, and room for advancement

Apply now if you’re a motivated sales leader ready to build and scale a winning inside sales team in the booming home services industry.