Job Description

Job Description: Host

Location: 3520 W Cary St, Richmond, VA 23221, United States

Responsibilities: - Greet and welcome guests upon arrival with a friendly and professional demeanor. - Manage reservations and seating arrangements to ensure an efficient flow of guests. - Provide guests with menus and inform them of any specials or promotions. - Address guest inquiries and accommodate special requests in a timely manner. - Communicate effectively with kitchen and wait staff to ensure seamless service. - Maintain a clean and organized host area, including the entrance and waiting areas. - Handle guest complaints and resolve issues with a focus on customer satisfaction. - Assist with event coordination and setup as needed.

Skills: - Excellent communication and interpersonal skills. - Strong organizational abilities and attention to detail. - Ability to multitask and handle high-pressure situations. - Proficiency in reservation and seating management software. - Customer service-oriented with a positive attitude. - Flexibility to work evenings, weekends, and holidays as needed.

Qualifications: - High school diploma or equivalent.