Job Description

Job Title: Receptionist/Patient Care Representative

Location: 1630 Wilkes Ridge Parkway, Richmond, VA 23233

Job Description: We are seeking a dedicated and professional Contract Receptionist/Patient Care Representative to join our team in Richmond, VA. The ideal candidate will have excellent communication and organizational skills, a friendly and welcoming demeanor, and the ability to multitask in a fast-paced environment.

Responsibilities: - Greet and welcome patients and visitors with a positive and helpful attitude. - Answer and direct phone calls, manage messages, and schedule appointments. - Maintain patient records and ensure all information is up to date and accurate. - Assist patients with forms, insurance documentation, and billing inquiries. - Coordinate with medical staff to ensure efficient patient flow. - Handle administrative tasks such as filing, scanning, and data entry. - Maintain a clean and organized reception area.