Job Description

ProspectBlue is seeking a Quality Systems & Data Analyst for their client in Newport News, VA. This role is on-site!

The Quality Systems & Data Analyst is responsible for developing, maintaining, and optimizing the data systems that support complaint handling, RMA tracking, CAPA management, validation records, and ISO 9001 compliance activities.

This role goes beyond data entry and reporting. It owns the structure, integrity, and performance of Quality-related data systems across one or more manufacturing sites.

Key Responsibilities

Quality Data Architecture & System Development

Maintain structured databases for RMA, complaints, CAPA, validation, and FAI tracking

Develop scalable data models supporting multi-site operations

Configure and optimize QMS software workflows (if applicable)

Build structured intake and tracking tools for complaint handling

Ensure traceability and audit-ready record retention

Dashboard & Reporting Development

Develop automated KPI dashboards (Power BI, Tableau, or equivalent)

Build SQL-based reporting queries where required

Maintain trending reports for:

RMA rate

CAPA aging

First Pass Yield (FPY)

Cost of Quality (COQ)

Audit findings

Create executive-level and operational-level reports

ISO 9001 System Support

Maintain controlled, documented information in digital systems

Ensure data integrity aligned with ISO 9001:2015 requirements

Support internal and external audit preparation

Maintain audit trails and revision histories

Complaint & CAPA Workflow Management

Develop and maintain electronic workflow systems for:

8D investigations

Corrective and preventive actions

Validation tracking

Ensure CAPA status tracking with automatic escalation alerts

Support QE with data analytics during root cause investigations

Data Governance & Integrity

Establish data validation controls

Perform periodic data audits

Ensure secure access controls

Maintain version control and backup integrity

Qualifications:

Bachelor’s degree in Engineering, Data Analytics, Quality, or related field

3–7 years of experience in Quality Systems or Data Analytics within manufacturing

Strong proficiency in:

SQL

Excel (advanced formulas, pivot tables, macros)

Power BI / Tableau (or similar BI tools)

Experience with QMS software platforms preferred

Familiarity with ISO 9001:2015 structure

Understanding of CAPA and 8D processes

Core Competencies

Database structure thinking

Process mapping

Workflow automation

Audit defensibility

Multi-site data integration

Executive reporting clarity