Job Description

Senior IT Business Systems Analyst

Are you a seasoned IT Business Systems Analyst with a passion for transforming complex business processes into technical solutions? We’re seeking a driven, detail-oriented professional to join a high-impact team. This role offers the opportunity to influence large-scale digital transformation initiatives and work closely with cross-functional teams across business and technology domains.

What You’ll Do:

• Partner with program teams and impacted stakeholders to translate business and process requirements into clear technical specifications.
• Analyze and document current-state business processes and systems, and help design the future-state ecosystem with detailed technical artifacts.
• Create high-quality documentation such as:
• Business process flows
• Interaction and architecture diagrams
• Data mappings (from source to target, including transformation logic)
• Non-functional requirements (e.g., performance, reliability, scalability)
• Collaborate with business analysts, developers, architects, and QA to break down specifications into actionable development tasks and acceptance criteria.
• Support design and delivery efforts across workstreams, ensuring alignment with program goals and timelines.

What You Bring:

• Education: Bachelor’s degree in IT-related field (or equivalent experience; military experience welcome)
• Experience:
• 7+ years in software development or business systems analysis
• 3+ years in Agile delivery environments
• 3+ years working with cloud platforms, preferably AWS
• Prior involvement in enterprise transformation initiatives
• Insurance or financial services experience is a strong plus
• Skills:
• Expertise in eliciting, documenting, and analyzing business and system requirements
• Proficiency in creating detailed process flows and architecture diagrams
• Strong data mapping and SQL skills
• Familiarity with API design and data formats like JSON and XML
• Ability to read and interpret code (Python experience is a bonus, not required)
• Excellent verbal and written communication skills
• Strong relationship-building abilities and stakeholder management

Why This Role?

This is more than a traditional analyst role — it’s an opportunity to play a critical role in a transformative program that affects multiple lines of business and technologies. If you thrive in fast-paced, complex environments and love connecting the dots between people, processes, and platforms, you’ll find this role both challenging and rewarding.