Job Description

��️ Now Hiring: HVAC Service Coordinator

�� Location: Phoenix, AZ | �� Full-Time | �� $25 - $35 per hour DOE

Are you highly organized, detail-oriented, and thrive in a fast-paced environment? Join our team as an HVAC Service Coordinator, where you'll play a critical role in keeping our service operations running smoothly and customers satisfied. We’re looking for a dedicated professional with a strong background in dispatching, scheduling, logistics, and customer service.

�� What You’ll Do

• Coordinate daily, weekly, and monthly schedules for HVAC service technicians

• Dispatch technicians based on skill set, urgency, and location

• Respond quickly to emergency service calls and ensure efficient technician assignment

• Maintain effective communication with customers, ensuring prompt updates and support

• Procure and manage parts, tools, and materials for service jobs

• Assist with inventory control, vendor coordination, and material returns

• Document and manage work order flow, time reporting, and service records

• Support field productivity by providing logistical and administrative support

• Collaborate closely with field, office, and management personnel to resolve issues and ensure project success

✅ What You Bring

• Minimum 3 years of related experience in HVAC dispatching, coordination, or service support

• Strong communication, problem-solving, and multi-tasking skills

• Working knowledge of office procedures, record keeping, and computer applications

• Ability to stay calm under pressure and meet tight deadlines

• Proficient in scheduling, customer communication, and basic math

• Experience with purchasing, inventory tracking, and vendor communication preferred

• Geographical awareness to optimize technician routing and logistics

�� What We Offer

• Competitive pay based on experience

• Full benefits package including medical, dental, and vision

• 401(k) with company match

• Paid time off, holidays, and a healthy work-life balance

• A supportive, team-oriented work environment

• Career growth opportunities within our dynamic company