Job Description

Job Title: Plumbing Service Technician
Location: Charlottesville, VA

Position Summary:

Responsible for maintenance and repair of medium to large plumbing systems, ensuring high-quality service, safety compliance, and positive customer interactions.

Key Responsibilities:

• Troubleshoot and repair plumbing systems, including supply, waste, grease, and hydronic systems

• Perform routine maintenance and inspections per service agreements

• Accurately complete and submit required documentation (e.g., work orders, receipts, logs)

• Use company mobile tech tools and maintain a clean, professional appearance

• Manage truck inventory and tool usage; obtain purchase orders as needed

• Communicate job status with service coordinator; attend required meetings

• Follow all company and site-specific safety protocols

• Other duties as assigned

Qualifications:

• State Journeyman or Master Plumber License (preferred)

• EPA-608 Universal Certification (required at hire)

• 4+ years of plumbing service experience

• Knowledge of BOCA Code and OSHA safety standards

• Strong diagnostic, documentation, and customer service skills

• Ability to work independently and handle emergencies calmly

• Flexible to work shifts, overtime, weekends, and on-call as needed

Physical Requirements:

• Lift/carry up to 80 lbs. with assistance for heavier items

• Frequent standing, walking, bending, kneeling, and ladder climbing

• Must wear required PPE and be fit for physical fieldwork in varied environments

• Good vision (corrected or uncorrected) and general fitness