Job Description

About the Role

We are seeking a customer-focused Desktop Support Specialist to serve as a trusted technical resource across our client's enterprise environment. This role will play a critical part in resolving hardware and software issues, supporting technology deployments, and delivering excellent service to users at every level of the organization.

Key Responsibilities:

• Provide deskside, phone, and email support to users in an enterprise environment
• Support a range of technology, including hardware, software, Office 365, and PC deployments
• Deliver support to users across all levels of the business
• Provide excellent customer service in resolving technical issues
• Assist with projects to migrate outdated hardware and technology to current platforms

Requirements:

• 2-3+ years of desktop support experience in a Windows/Microsoft environment
• Strong interpersonal and communication skills
• Ability to work onsite five days per week

Preferred:

• Experience with hardware refresh projects
• Experience supporting a manufacturing floor environment
• Experience with a ticketing system

Benefits:

• Medical, dental, and vision

Explore More Information Technology Opportunities

Our information Technology division covers areas including:

• Software Development
• Business & Systems Analysis
• IT Support & Infrastructure
• Cybersecurity
• Cloud Engineer/DevOps

Explore additional IT roles and learn more about how we support IT professionals:
https://www.partnersinstaffing.com/find-jobs or https://www.partnersinstaffing.com/technology

Not the right fit?

We’re hiring across multiple divisions:

• Human Resources
• Administrative & Customer Service
• Accounting & Finance
• Manufacturing & Engineering