Job Description
Job Title: Business Analyst – Custom Software Development (Mid–Senior Level)
Location: Phoenix, AZ (Hybrid)
Employment Type: Open-Ended Contract
As a Business Analyst, you will help define and shape software solutions for organizations ranging from early-stage startups to enterprise and public-sector clients. You’ll dive deep into business problems, identify true requirements, and convert them into clear, technical artifacts for engineering teams.
This role sits in a highly collaborative, Agile, product-centric environment—ideal for someone who thrives on iteration, clarity, and problem-solving.
What You’ll Do
- Lead requirements discovery sessions with internal and client stakeholders
- Document business needs, user stories, acceptance criteria, and workflows
- Translate complex business processes into intuitive software behaviors
- Facilitate workshops, interviews, and technical deep-dives
- Support UX, engineering, and QA with detailed functional specs
- Identify gaps, dependencies, and edge cases early
- Help shape product roadmaps and feature prioritization
- Maintain alignment and transparency throughout the SDLC
What Makes You a Strong Fit
- 4–10+ years as a BA supporting custom software development
- Strong analytical, documentation, and systems-thinking skills
- Experience in startup, product, or fast-paced iterative environments
- Ability to engage with clients and uncover true business needs
- Expertise with Agile/Scrum frameworks and tools
- Skilled collaborator with developers, UX, QA, and product teams
- Comfortable working across multiple industries and domains
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