Job Description

A high-impact leadership opportunity supporting a complex and high-profile IT initiatives. This role leads a large-scale, multi-year implementation of a commercial off-the-shelf (COTS) tax platform—similar in scale to an ERP—where you’ll manage internal project teams, coordinate with external vendors, and bring structure to a dynamic, fast-moving environment. For this role we need someone with experience managing large enterprise software implementations including experience building teams, defining effective organization structures, and organizing work to complete a scope of work.

Your role:

• Oversee a multi-phase, enterprise-wide software rollout by managing internal teams, guiding project managers, and aligning stakeholders across departments
• Own the internal delivery roadmap and state-side execution of deliverables such as integration, data migration, security, DevSecOps, and infrastructure readiness
• Coordinate closely with a third-party vendor who owns the implementation; ensure technical responsibilities are met throughout each program wave
• Manage project risks, track progress in Azure DevOps, and develop documentation including schedules, charters, and RACI matrices
• Guide Agile adoption across teams and coach teams toward greater maturity in Agile practices beyond just facilitation
• Align with directors and executives to build buy-in, manage expectations, and reduce friction among cross-functional groups
• Support organizational change initiatives and help lead through ambiguity and resistance
• Drive technical dependencies and decision-making involving legacy system retirement, cloud migration, and compliance standards like NIST and FedRAMP
• Ensure contract deliverables from vendors are met and collaborate on issue resolution when needed
• Facilitate project lifecycle ceremonies, reviews, and post-mortems for continuous improvement

What you’ve got:

• 10+ years of experience managing IT projects, with 3+ years in Agile/Scrum initiatives
• Strong background delivering ERP or CRM implementations, including programs with multiple go-lives and iterative rollouts
• Experience leading large-scale public sector or regulated environment programs is a plus
• Skilled at working in messy, first-time scenarios and navigating uncertainty while still delivering outcomes
• Hands-on experience using Azure DevOps, Jira, or equivalent project tracking tools to manage work, dependencies, and team alignment
• Able to manage multiple project managers and align their work across a program vision
• Strong communicator who can influence senior leadership and unify disconnected teams
• Prior consulting background (especially Big 4) highly valued
• Scrum Master certification required (CSM, PSM, or equivalent)
• SAFe or PMP certifications preferred
• Bachelor’s degree preferred; equivalent experience considered in lieu of degree

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