Job Description

Your role:

• Act as the internal expert on water and wastewater quality regulations, treatment processes, and reporting requirements, including NPDES, SDWA, EPA, and state-level programs.
• Partner with Product and Implementation teams to ensure platform features align with regulatory and operational needs.
• Support the Project Management Team in delivering compliance and operational solutions for water and wastewater systems.
• Participate in user research, product reviews, and roadmap planning to ensure the platform is relevant and user-friendly.
• Provide subject matter expertise during client onboarding, especially for complex monitoring and reporting workflows.
• Develop and review templates, rule libraries, workflows, and training materials for internal and external use.
• Track changes in environmental regulations and industry trends to inform platform development and service delivery.
• Assist Customer Success and Sales teams with expert input for RFPs, demos, and customer escalations.

What you’ve got:

• Bachelor’s or master’s degree in environmental engineering, water resources, chemistry, public health, or a related field.
• At least 10 years of experience in municipal water systems, including three or more years in a senior or advisory capacity.
• Strong knowledge of U.S. drinking water regulations (SDWA, EPA rules, etc.) and general understanding of state and local discharge permits.
• Experience working with lab methods and interpreting water quality data.
• Excellent communication, analytical, and stakeholder engagement skills.
• Bonus: Familiarity with GIS, SCADA, and water quality modeling tools; experience with PFAS, lead and copper rule compliance, and disinfection byproducts; background in utilities, consulting, or regulatory agencies; project management experience; PE license or relevant water operator certification.

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