Job Description

We are seeking an experienced Product Manager to join our client’s team in the SaaS space. This role requires a strategic thinker with strong research and data-gathering skills to drive product decisions, improve quality, and align the platform’s capabilities with customer needs.

Your role:

• Conduct market research and gather insights from sales teams and customers to define product direction.
• Build out ROI cases and provide data-driven justifications for product decisions.
• Navigate complex stakeholder discussions, ensuring product strategies align with both business goals and customer needs.
• Identify and address quality issues caused by excessive platform customization.
• Improve the sales process by ensuring product demos showcase realistic capabilities rather than overpromising customization.
• Analyze market competition, focusing on real-world feature implementations and vertical market solutions.
• Streamline implementation processes to align with best practices in the SaaS industry.
• Work alongside the existing Product Owner, ensuring platform changes occur efficiently while advocating for strategic improvements.

Ideal Candidate Profile:

• Proven Product Management experience in SaaS.
• Bachelor’s degree or above in related discipline.
• Strong research and analytical skills to validate product decisions.
• Ability to communicate effectively with sales, customers, and internal teams.
• Experience with enterprise SaaS implementations and go-to-market strategies.
• Politically savvy and able to influence stakeholders at all levels.
• Comfortable in a role that requires building a case for change and navigating a "let’s see how this goes" environment.

This is a high-impact role for a Product Manager who can balance strategy with execution, ensuring the platform evolves in a way that benefits both customers and internal teams.

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